Verizon Communications

posted 4 days ago

Full-time - Entry Level
1,001-5,000 employees
Telecommunications

About the position

The Wireless Specialist position at Russell Cellular involves providing exceptional customer service and facilitating retail sales of wireless products and services. The role emphasizes understanding customer needs and delivering tailored solutions while adhering to the company's core values. This position offers opportunities for growth and financial stability through performance-based commissions and various employee benefits.

Responsibilities

  • Facilitate retail sales of cellular phones, tablets, watches, and other devices along with wireless services to the general public while demonstrating outstanding customer service.
  • Create additional sales opportunities through creative marketing campaigns in cooperation with the Marketing Department and community involvement events.
  • Develop continuous and up-to-date knowledge of Russell Cellular and wireless products and services; demonstrate equipment capabilities.
  • Handle daily store operations such as opening/closing, inventory control, cash management, and various office/administrative duties.
  • Develop and monitor action plans for the accomplishment of daily/month sales goals.

Requirements

  • High School Diploma or GED
  • Strong interpersonal, verbal, and communication skills; ability to build relationships and adapt to a diverse customer base is desired.
  • Motivation and an inner drive to learn, grow, and excel.
  • A knack for technology and the ability to learn wireless quickly.
  • Ability to work nights, weekends, and holidays as needed.

Benefits

  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Life insurance
  • Paid holidays
  • Paid Sick Days
  • Paid Vacation Days
  • Flexible scheduling
  • Employee referral programs
  • Community involvement opportunities
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