Salesforce Admin / Configurator

Radwell International - Willingboro, NJ

Full-time - Mid Level

Willingboro, NJ

Specialty Trade Contractors

About the position

The Salesforce Admin / Configurator role at Radwell is essential for the administration, configuration, and optimization of the Salesforce platform. This position focuses on designing and implementing scalable solutions to enhance user experience and ensure data integrity across integrated systems. The ideal candidate will possess hands-on expertise in Salesforce administration and configuration, along with strong project management and stakeholder engagement skills.

Responsibilities

• Serve on a team implementing and maintaining the new Salesforce environment, assisting with system administration, business process setup, user setup, profiles, permissions, and data visibility.
• Maintain, manage, and optimize Salesforce configuration, including custom objects, fields, record types, workflows, and validation rules.
• Design, develop, and implement scalable Salesforce configurations, workflows, and automations aligned with business requirements.
• Oversee the configuration and customization of the Salesforce platform to improve user experience and streamline processes.
• Collaborate with business teams to understand requirements and translate them into effective Salesforce solutions.
• Maintain data quality and integrity by implementing best practices for data hygiene, including de-duplication, standardization, and validation processes.
• Develop and execute data migration and cleansing processes as needed.
• Lead cross-functional projects related to Salesforce enhancements and improvements, working closely with stakeholders in Sales, Marketing, Operations, and IT.
• Coordinate with other teams to manage and prioritize incoming requests, set project timelines, and deliver solutions within agreed timeframes.
• Regularly monitor and update the Salesforce platform to ensure performance, security, and compliance with corporate policies.
• Manage and review security settings, including access controls, data permissions, and role hierarchies.
• Provide training and ongoing support to end-users to maximize their proficiency in Salesforce features and processes.
• Develop and maintain documentation for Salesforce configuration, workflows, and best practices.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Business, or related field.
• Salesforce Administrator Certification (ADM-201) required; Advanced Administrator (ADM-211) and/or other Salesforce certifications are a plus.
• 2+ years of hands-on experience in Salesforce administration and configuration.
• Proven experience in managing Salesforce workflows, process automation, security settings, and data governance.
• Proficiency with Salesforce Flow, Process Builder, Lightning App Builder, and Validation Rules.
• Familiarity with third-party integrations and Salesforce AppExchange tools.
• Experience with project management methodologies (Agile, Scrum, etc.).
• Strong communication and problem-solving skills with the ability to interact effectively with both technical and non-technical stakeholders.

Nice-to-haves

• Advanced Administrator (ADM-211) certification or other Salesforce certifications.
• Proactive mindset with a commitment to continuous learning and improvement.