Idaho Central Credit Union - Meridian, ID
posted 13 days ago
Full-time - Mid Level
Meridian, ID
Credit Intermediation and Related Activities
About the position
As a Salesforce Admin Supervisor at Idaho Central Credit Union, you will oversee the delivery of applications and services for members, providing hands-on technical leadership to a high-performing Salesforce Admin team. This role involves acting as the technical lead for declarative development work, ensuring quality standards are met, and fostering a collaborative environment for the team. You will be responsible for mentoring team members, managing project priorities, and ensuring effective communication across the organization.
Responsibilities
- Oversee and guide administrators' implementation of solutions for Idaho Central Credit Union and member benefit.
- Ensure that every member of the team is meeting game of work benchmark.
- Ensure quality standards are met and work is completed efficiently managing team's stress and happiness.
- Make sure the team is communicating and always using the right communication channels.
- Prioritization and project planning with Business Analysts / Project Managers.
- Collaborate with Quality Assurance Team (QA) for regression and integration testing of releases.
- Resolve conflicts and dependency management across projects.
- Attend regular meetings including daily huddles, RAID log meetings, project retrospectives, and sprint planning.
- Work with managers and architect to ensure proper architecture and design remains in place and quality code is being shipped to QA.
- Produce and maintain drawings, blueprints and overall documentation for applications developed in-house.
- Provide training to Salesforce administrators and/or UIUX teams so they can perform their jobs correctly.
- Conduct regular reviews of all admins work to assure quality code is being created with detection and correction of issues and security gaps through feedback and support.
- Participate in weekly meetings with the IT team to discuss progress, current and upcoming projects, and issues that need to be resolved.
Requirements
- Bachelor's degree in computer science, computer engineering, or related technical discipline.
- 3+ years of experience managing people and/or technical programs.
- Experience leading highly skilled Salesforce administrator teams.
- 6+ years of relevant work experience administering enterprise platforms.
- Deep hands-on technical expertise; prior experience as a Salesforce Admin or Salesforce Admin manager.
- Excellent written and verbal communication skills with the ability to present complex technical information clearly.
- Ability to handle multiple, competing priorities in a fast-paced environment.
- A deep understanding of the software development life cycle, and a track record of shipping software on time.
- Experience designing software for scalability, reliability, and performance.
Nice-to-haves
- Experience in SQL
- Experience with Salesforce Flows
- Working knowledge of Agile software development
- Experience with CI/CD pipelines
- Experience in Software Design
- Experience in IT Security
- Experience managing customer-facing software systems.
Benefits
- Competitive salary range of $103K - $130K per year
- Opportunities for professional development and mentoring
- Flexible work location options (Chubbuck or Boise)
