Unclassified - Eden Prairie, MN
posted 12 days ago
Full-time
Onsite - Eden Prairie, MN
About the position
The Salesforce Administrator will be responsible for implementing changes to Salesforce, providing end-user support and training, and managing various administrative tasks related to the Salesforce platform. This role involves understanding data structures, creating reports and dashboards, and ensuring the effective use of Salesforce by end users. The administrator will also manage projects, improve processes, and maintain system documentation.
Responsibilities
- Act as the primary Salesforce administrator for end-user support and manage all issues to conclusion.
- Understand the data structure and content within Salesforce for extraction, analysis, and reporting.
- Develop automated techniques for data extraction and reporting.
- Maintain Salesforce system documentation, knowledge articles, and procedures.
- Identify needed improvements to Salesforce processes and work with the Salesforce team for implementation.
- Test new or modified functionality in test environments.
- Manage assigned projects, defining scope and metrics, and report on project status.
- Conduct data clean-up audits and handle mass updates of data as requested.
Requirements
- Bachelor's degree or equivalent education.
- Salesforce Admin Certification.
- 3-5 years of relevant experience using Salesforce.
Nice-to-haves
- Advanced knowledge of Case Management, User Profile Maintenance, Workflows, and Field/Object Creation.
- Knowledge of General Business flows and order processes.
- CPQ knowledge is helpful.
