Salesforce Administrator (Minneapolis)

Northmarq - Minneapolis, MN

Full-time - Mid Level

Minneapolis, MN

Real Estate

About the position

The Salesforce Administrator at Northmarq will be responsible for managing and optimizing the Salesforce platform to enhance business processes and user adoption. This role involves overseeing daily administration, customizing features, providing user support, and ensuring data integrity. The position offers a flexible work environment and is critical for driving data-driven solutions within the organization.

Responsibilities

• Manage and maintain Salesforce platform, including user accounts, roles, profiles, and permissions.
• Customize and configure Salesforce objects, fields, workflows, validation rules, reports, and dashboards.
• Manage data imports, exports, and cleansing processes to ensure data integrity.
• Provide technical support to Salesforce users, troubleshoot issues, and conduct user training.
• Gather requirements from stakeholders to implement new Salesforce features and updates.
• Create and maintain comprehensive documentation, including process flows and user guides.
• Ensure compliance with Salesforce security best practices and data protection regulations.
• Stay updated with Salesforce releases and propose innovative solutions for optimization.

Requirements

• Bachelor's Degree in Computer Science, Information Systems, or a related field (or equivalent work experience).
• 2-4 years of experience as a Salesforce Administrator.
• Salesforce Administrator certification (ADM201) is required; Advanced Administrator (ADM211) or additional certifications are a plus.
• Strong knowledge of Salesforce platform capabilities, workflows, security settings, and data management tools.
• Proficiency in data analysis, reporting, and CRM best practices.
• Strong communication skills and ability to work collaboratively with cross-functional teams.
• Excellent problem-solving and analytical skills, with attention to detail.

Nice-to-haves

• Experience with Lightning, Salesforce Flow, and third-party integration tools.
• Basic understanding and some experience with git.

Benefits

• Paid parental leave
• Health insurance
• Dental insurance
• Paid time off
• Adoption assistance
• Vision insurance
• 401(k) matching