salesforce administrator (remote)

$145,600 - $156,000/Yr

Randstad - Windsor Locks, CT

Part-time - Mid Level

Remote - Windsor Locks, CT

Administrative and Support Services

About the position

The Salesforce Administrator will lead and support all technical activities related to onboarding and retraining internal users within the C&AM division, which includes approximately 300 employees across 15 teams. This role requires a deep understanding of Salesforce functionality, advanced analytics skills, and the ability to create and manage dashboards and reports to drive data accuracy and business needs.

Responsibilities

• Lead and support all technical activities related to onboarding and retraining of internal users.
• Showcase Salesforce functionality across C&AM as part of onboarding.
• Evaluate Salesforce functionalities for 15 C&AM and internal teams to meet business needs and coordinate change management plans.
• Create initial dashboards for 15-25 teams and train superusers on maintenance.
• Load user IDs into account teams and develop a process for regular updates.
• Act as the main technical point of contact for all technical requests related to strategic plans.
• Develop dashboards and reports for data accuracy activities across C&AM and other SBUs.
• Create and manage utilization dashboards based on Salesforce industry metrics.
• Submit Azure stories to C360 product owner and Digital Technology for identified bugs and changes needed.
• Stage data and manage mass load of archive data into Salesforce for 15-25 C&AM teams.
• Clean up account structure and data for top 30 OE and Aftermarket customers.

Requirements

• 5+ years experience as a Salesforce Administrator.
• Deep understanding of Salesforce functionality and limitations.
• Advanced experience in CRMA analytics and dashboard development.
• Advanced understanding of Tableau reporting.
• Advanced experience in archiving Salesforce data loading and data clean-up.
• Experience in training and onboarding new users and super users in Salesforce.
• Experience in Microsoft 365 products including SharePoint.

Benefits

• Comprehensive benefits package including health insurance, incentive and recognition program, and 401K contribution.