Salesforce Administrator Supervisor

$110,000 - $120,000/Yr

Brilliant Corners - San Francisco, CA

Full-time - Senior

San Francisco, CA

251-500 employees

Professional, Scientific, and Technical Services

About the position

The Salesforce Administrator Supervisor at Brilliant Corners is a key leadership role responsible for overseeing and optimizing the Salesforce ecosystem within the organization. This position involves strategic planning, advanced custom development, and supervision of a team of Salesforce administrators. The role aims to drive innovation, ensure system integrity, and align Salesforce capabilities with the organization's goals, particularly in providing housing and services to vulnerable populations.

Responsibilities

• Supervise and coach Salesforce Administrators, providing guidance on best practices and complex implementations.
• Lead the strategic development and optimization of Salesforce.com (SFDC) across all product lines.
• Develop standardization guidelines for custom builds and maintain data hygiene through regular data audits.
• Implement solutions using Salesforce Custom Objects, workflow rules, data validation rules, and other tools as needed.
• Manage system architecture, including custom and standard objects, fields, views, and flows.
• Lead integration efforts with other internal data systems and third-party applications.
• Develop and maintain complex automation processes using Flow Builder and other declarative tools.
• Conduct regular system audits, security reviews, and performance optimizations.
• Manage release cycles and efficiently roll out new Salesforce features across the organization.
• Collaborate with project managers and stakeholders to align Salesforce solutions with business objectives.
• Oversee user license management, security settings, and customization of objects and fields.
• Develop and maintain comprehensive documentation for custom implementations and processes.
• Provide technical expertise for training initiatives for end-users and junior administrators.
• Monitor and evaluate the team's adoption of best practices and implement quality control measures.

Requirements

• 5+ years of Salesforce administration experience, with at least 2 years in a senior or lead role overseeing Salesforce Admins.
• Current Salesforce Administrator and Advanced Administrator Certifications.
• Experience with Apex, Visualforce, Lightning Components, and SOQL.
• Proven track record of designing and implementing complex Salesforce solutions.
• Strong understanding of Salesforce security models, including profiles, roles, and sharing settings.
• Experience with Salesforce integrations using iPaaS middleware (e.g., Workato).
• Excellent problem-solving skills and ability to translate complex business requirements into technical solutions.
• Strong leadership and mentoring skills.
• Exceptional communication skills, both written and verbal.

Nice-to-haves

• Additional Salesforce certifications such as Platform App Builder, Platform Developer I or II, or Certified Application Architect.
• Experience with Salesforce Communities and custom portal development.
• Background in working with non-profits or in the housing sector.
• Familiarity with Agile/Scrum methodologies.

Benefits

• Health Care Plan (Medical, Dental, & Vision)
• Retirement Plan (With 5% Match)
• Life Insurance (Basic, Voluntary and AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development
• Wellness Resources
• Hybrid Work