This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
The Judge Groupposted 4 months ago
$105,000 - $115,000/Yr
Full-time
Plymouth, MN
Administrative and Support Services
About the position
The Salesforce Administrator will be responsible for day-to-day end-user support within Salesforce, performing administration tasks, and collaborating with various teams to enhance the platform's capabilities. This role serves as a key resource for Salesforce-related inquiries and will involve mentoring junior team members while ensuring data integrity and user experience improvements.
Responsibilities
- Be a go-to person for the Salesforce platform.
- Mentor junior team member.
- Respond to helpdesk requests related to Salesforce.
- Manage user creation, profile, and access privileges for new users.
- Partner with other business and technical teams to understand business needs and translate them into capability/platform roadmaps.
- Provide day-to-day end-user support including system configuration, complex formulas, and system maintenance.
- Focus on providing improved data integrity and staff/customer user experience.
- Manage daily administration of multiple user setups, profiles, roles, and customizations.
- Work with co-workers and supervisors on technical issues while maintaining confidentiality and security.
- Create custom objects, fields, formulas, validation rules, flows, lead routing rules, and approval processes within Salesforce.
- Partner with management, marketing staff, and end-users to create and manage complex workflow rules, data validation, and triggers.
- Define and implement scalable technical solutions using Salesforce technologies.
- Stay current on Salesforce integration tools, best practices, releases, and new features.
- Prioritize, plan, and execute special projects including reporting, data clean-up, and user management.
- Identify potential training needs of all EMC Staff and create documentation on processes and policies.
- Help maintain accuracy of all data within the Salesforce system(s).
- Assist with the development and creation of customized reports and dashboards.
Requirements
- Excellent communication skills, both written and verbal.
- Intellectually curious and self-motivated learner.
- Data and detail-oriented with a high degree of accuracy.
- Strong conflict resolution and problem-solving skills.
- Capable of managing multiple tasks and meeting project timelines in a fast-paced environment.
