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In this role, you will interface daily with our end users through our ticketing system, phone calls, screen shares and Teams chat on issues, service requests, escalations and enhancement requests. Although your main role will be in support, you will also participate in development releases and various other projects and implementations the team has on-going. Our team has a strong collaborative dynamic and you will be supported every step of the way as you come up to speed and grow within the role. You will be taught best practices for supporting our users, data management, QA, Salesforce administration, business analysis, and more.