Salesforce Architect, Experience Cloud

West Monroe - Chicago, IL

Full-time - Senior

Chicago, IL

About the position

West Monroe is seeking a seasoned Salesforce Solution Architect specializing in Salesforce Experience Cloud. The successful candidate will lead workstreams on projects aimed at delivering robust Salesforce Experience Cloud solutions. This role demands a thorough understanding of Salesforce architecture, configuration, and development. The architect will be responsible for eliciting and documenting system requirements from clients and stakeholders, developing and documenting comprehensive solution designs and architectures, and overseeing configuration and development workstreams focused on Salesforce Experience Cloud. Additionally, the architect will facilitate client requirements and design sessions, prepare detailed solution architecture and design documentation, and configure Salesforce Experience Cloud to align with client requirements. A key aspect of this role is to lead and mentor a team of developers and Business Analysts throughout the project lifecycle, ensuring that the team is aligned with the project goals and delivering high-quality solutions.

Responsibilities

• Elicit and document system requirements from clients and stakeholders.
• Develop and document comprehensive solution designs and architectures.
• Oversee configuration and development workstreams focused on Salesforce Experience Cloud.
• Facilitate client requirements and design sessions.
• Prepare detailed solution architecture and design documentation.
• Configure Salesforce Experience Cloud to align with client requirements.
• Lead and mentor a team of developers and Business Analysts throughout the project lifecycle.

Requirements

• A minimum of 5+ years of experience with Salesforce, particularly with Salesforce Experience Cloud.
• Demonstrated ability to conduct client requirements and design sessions.
• Expertise in preparing solution architecture and design documentation.
• Proven hands-on experience in configuring Salesforce Experience Cloud.
• Strong leadership skills with the ability to guide and mentor developers and Business Analysts.
• Excellent communication and interpersonal skills.

Nice-to-haves

• Experience in the Banking/Financial Services industry, including business processes and banking technology.
• Experience with designing integrations to and from the Salesforce Platform.

Benefits

• Medical insurance coverage for employees and their families.
• Dental insurance coverage for employees and their families.
• Vision insurance coverage for employees and their families.
• Basic life insurance coverage for employees.
• 401k plan enrollment for retirement savings.
• Employee stock ownership program participation.
• Annual bonuses based on performance.
• Unlimited flexible time off.
• Ten paid holidays throughout the calendar year.
• Ten weeks of paid parental leave after one year of employment.