Salesforce Architect Hybrid

AbbVie - Mettawa, IL

Full-time - Senior

Mettawa, IL

Chemical Manufacturing

About the position

As a Salesforce Architect in AbbVie's Business Technology Solutions (BTS) team, you will play a pivotal role in the digital transformation of a leading biopharma company. Your primary responsibility will be to define a sustainable architecture strategy and framework for delivering lean and maintainable solutions on the Salesforce platform. This includes overseeing the technical roadmap for the Salesforce organization and continuously improving processes to align with the long-range business plan and industry trends. You will lead a team of Salesforce Architects and technical professionals, acting as a technical leader who educates the team on best practices within the Salesforce ecosystem. Collaboration with Solution Architects will be essential, as you will provide expert-level advice and participate in ecosystem solutioning that requires Salesforce involvement. Setting standards for the Salesforce organization will be a key part of your role, including establishing reference architecture, best practices, and design principles. In addition, you will be responsible for creating and maintaining Salesforce-centric architecture deliverables such as system landscapes, platform architecture, integration architecture, module-based design documents, data models, and security architecture. These deliverables must be managed according to established standards, and you will produce, review, and approve them as part of the delivery process. You will also create technical roadmaps for the Salesforce organization, influencing business leaders and product owners to sponsor these initiatives. As a trusted advisor, you will design and architect solutions to address business challenges. Staying current with Salesforce releases, features, and functionalities will be crucial, as you will guide the team in leveraging new capabilities during the solutioning and design phases. Identifying and addressing technical debt in the platform will also be part of your responsibilities. Finally, you will build proof of concepts (POCs) to meet business needs using Salesforce technology, features, and functionalities, ensuring that the solutions you design are both innovative and effective.

Responsibilities

• Define the sustainable architecture strategy and framework for Salesforce solutions.
• Oversee the technical roadmap for the Salesforce organization.
• Lead other Salesforce Architects and the technical team in solutioning and design.
• Act as a technical leader and educate the team on best practices in the Salesforce ecosystem.
• Work with Solution Architects to provide expert-level advice and participate in ecosystem solutioning.
• Set standards for the Salesforce organization with reference architecture and design principles.
• Create and maintain Salesforce-centric architecture deliverables such as system landscapes and data models.
• Produce, review, and approve architecture deliverables as part of the delivery process.
• Create technical roadmaps for the Salesforce organization and influence business leaders to sponsor these initiatives.
• Stay up to date with Salesforce releases and provide guidance on leveraging new capabilities.
• Identify and address technical debt in the platform.
• Build proof of concepts (POCs) to enable business needs with Salesforce technology.

Requirements

• Bachelor's Degree with 8 years' experience; Master's Degree with 7 years' experience; or a PhD with 3 years' of experience.
• 6+ years of experience in implementing and delivering solutions on the Salesforce platform, including Service Cloud implementation.
• Hands-on experience with Apex, Triggers, LWC, Flows, Visualforce Pages, and Integration features.
• Experience integrating Salesforce with other systems using OOB features and custom-built APIs.
• In-depth knowledge of the systems development life cycle and systems application program development.
• 4+ years of experience executing large scale projects.
• Experience in business requirements analysis, solution architecture, and solution delivery.
• Experience with web development in HTML5, CSS, JavaScript, and JavaScript frameworks.
• Understanding of enterprise architecture principles and Salesforce Well-Architected concepts.
• Experience implementing scalable and sustainable Salesforce solutions using best architecture principles.
• 3+ years of managing large scale Salesforce org as principal architect leading a technical team.
• Exposure to Object Oriented Design and design patterns.
• Working experience in Agile Delivery frameworks.

Nice-to-haves

• Work experience in the pharmaceutical industry.
• Salesforce Health Cloud experience.
• DevOps CI/CD/CT experience in the Salesforce ecosystem.

Benefits

• Opportunities for career growth within a diverse, global team.
• Engagement in digital transformation initiatives that impact patients and communities.