Salesforce Architect

Citi Resources - Houston, TX

Full-time - Senior

Houston, TX

About the position

The Salesforce Architect will lead the design and implementation of customized Salesforce solutions for the waste management industry. This senior-level role focuses on architecting solutions that enhance operational efficiency, customer engagement, and service management. The architect will collaborate with business leaders to understand their needs and translate them into scalable and secure Salesforce solutions, ensuring alignment with industry standards and best practices.

Responsibilities

• Lead the end-to-end architectural design for Salesforce implementations, ensuring solutions align with best practices, industry standards, and the organization's strategic goals.
• Collaborate with key stakeholders, including business leaders and technical teams, to gather requirements and translate them into innovative, efficient Salesforce solutions tailored to the waste management industry.
• Develop, document, and oversee implementation best practices and design patterns to guarantee high-quality, maintainable solutions.
• Ensure scalability, performance, and security of Salesforce applications, providing technical oversight during development and implementation phases.
• Coordinate and conduct architectural review sessions and provide guidance to internal and external teams on integration, data management, and process automation.
• Identify and mitigate potential risks within Salesforce implementations, optimizing workflows for service dispatch, asset management, and customer interactions.
• Provide leadership and mentorship to junior architects and Salesforce developers, fostering skill development and knowledge sharing.
• Stay updated on the latest Salesforce technologies, tools, and practices, applying these to enhance organizational capabilities and support continuous improvement.

Requirements

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• Preferred certifications include Salesforce Certified Technical Architect or Salesforce Certified Platform Developer.
• Minimum of 7+ years of hands-on experience in Salesforce architecture and solution design.
• Proven track record of architecting large-scale Salesforce implementations, preferably within asset-intensive industries like waste management, utilities, or logistics.
• Proficiency in Sales, Service, and Marketing Clouds, with experience in multi-org architecture and designing reusable, scalable solutions.
• In-depth knowledge of Apex, Visualforce, Lightning components, and SOQL.
• Strong understanding of integration design patterns, experience with SOAP/REST APIs, and middleware platforms like MuleSoft.
• Proficiency in data migration, managing complex data models, and leveraging Salesforce for operational efficiency.
• Strong communication and presentation skills, capable of conveying complex technical solutions to non-technical stakeholders.
• Leadership abilities to coach and direct technical teams, ensuring adherence to project timelines and quality standards.