Salesforce Architect

$95,000 - $125,000/Yr

Rev-A-Shelf - Louisville, KY

Full-time - Mid Level

Remote - Louisville, KY

251-500 employees

Specialty Trade Contractors

About the position

As a Salesforce Architect at Rev-A-Shelf, you will be responsible for the development and execution of Salesforce initiatives, collaborating with cross-functional teams to understand business requirements and translate them into effective Salesforce solutions. This role requires a deep understanding of Salesforce capabilities and a proven track record in project management, with a focus on continuous improvement.

Responsibilities

• Collaborate with key stakeholders to understand business goals and objectives and translate them into a Salesforce roadmap aligned with company strategy.
• Work closely with business users to identify, document, and prioritize user stories and requirements to support Salesforce initiatives.
• Maintain and prioritize the product backlog, ensuring it reflects business priorities and is aligned with overall company objectives.
• Foster strong relationships with various teams, including Sales, Marketing, Customer Support, and IT, to ensure cohesive and integrated solutions.
• Create clear and concise user stories, acceptance criteria, and specifications for development teams, ensuring a shared understanding of project goals.
• Coordinate with development and testing teams to plan and execute releases, ensuring timely delivery of high-quality features and enhancements.
• Develop and deliver training programs for end-users, providing ongoing support to ensure optimal system utilization.
• Monitor and analyze Salesforce performance metrics, gather user feedback, and proactively identify opportunities for system optimization and enhancement.

Requirements

• Bachelor's degree in a relevant field.
• Proven experience as a Salesforce Architect or similar role.
• Strong understanding of Salesforce capabilities and best practices in Sales and Service Cloud.
• Excellent communication and collaboration skills.
• Demonstrated ability to lead and influence cross-functional teams.
• Solid project management skills, including the ability to prioritize and manage multiple tasks simultaneously.
• Knowledge of Agile Project Management.
• Experience as a Salesforce Administrator, including knowledge of Objects and Fields, creating and editing Reports/Dashboards, creating and editing Flows, administering Permission Sets, and Lighting Layouts.

Nice-to-haves

• Certified Salesforce Administrator/Architect or Trailblazer equivalent.
• Knowledge of Marketing Cloud.
• Experience with integrations with Salesforce, including Conga, Dialpad, Docusign, and APIs.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
• Bonus opportunities
• Weekly pay