Deloitte - McLean, VA

posted 5 months ago

Full-time - Mid Level
Hybrid - McLean, VA
Professional, Scientific, and Technical Services

About the position

As a Salesforce B2B Commerce Cloud Architect at Deloitte, you will play a pivotal role in enabling client solutions through digital technologies, particularly in the realm of eCommerce. The Digital Web team collaborates with clients to advise, design, implement, and deploy eCommerce and Portal solutions that enhance online marketing, sales, and service capabilities. Your expertise will guide clients in defining their eCommerce requirements, leading workshops to understand their current processes and technology landscape. You will be responsible for architecting, building, and deploying tailored eCommerce solutions, ensuring that each implementation aligns with best practices and client needs. In this role, you will lead project discovery workshops, both on-site and remotely, acting as a key leader on client projects while mentoring junior staff. You will identify client process pain points and gaps in best practices, leveraging your understanding of CloudCraze architecture, including its service, logic, and data layers. Your ability to communicate platform capabilities and limitations effectively will be crucial in managing client expectations and delivering successful outcomes. You will also develop integrations for Salesforce-based applications, adhering to established development standards and best practices. The Advertising, Marketing & Commerce team at Deloitte focuses on delivering marketing and growth objectives that align with clients' brand values. By creating engaging content and experiences, the team transforms clients' marketing operations into modern, data-driven organizations. Your work will contribute to cross-channel customer engagement strategies, eCommerce implementations, and marketing technology solutions, all aimed at driving measurable business growth.

Responsibilities

  • Lead and support technical teams to architect, build, create, and deploy unique eCommerce solutions for clients.
  • Facilitate working sessions to define eCommerce requirements and understand clients' current processes and technology.
  • Lead project discovery workshops, both on-site and remotely.
  • Act in a leadership role on client projects and mentor junior staff.
  • Identify client process pain points and gaps in best practices.
  • Understand CloudCraze architecture and recommend best practices.
  • Communicate platform capabilities and limitations to clients effectively.
  • Develop integrations for Salesforce-based applications and improvements.

Requirements

  • 5+ years of IT experience.
  • 2+ years of Salesforce.com Development experience or equivalent certification.
  • 2+ years of experience with Salesforce B2B Commerce Cloud Solution (Cloud Craze).
  • Ability to travel 50% on average based on work and client needs.

Nice-to-haves

  • Hands-on CloudCraze development experience and system administration.
  • In-depth understanding of CloudCraze architecture, data models, customizations, and extensions.
  • Experience implementing large-scale eCommerce solutions including enterprise architecture and ERP integration.
  • Strong knowledge of designing architecture diagrams and data flows.
  • Experience with RESTful Service Architecture.
  • Knowledge of end-to-end order management lifecycle.
  • Familiarity with leading ESB & ETL applications such as Mulesoft and Informatica.

Benefits

  • Discretionary annual incentive program based on individual and organizational performance.
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