Deloitte - Chicago, IL

posted 5 months ago

Full-time - Mid Level
Hybrid - Chicago, IL
Professional, Scientific, and Technical Services

About the position

Deloitte Digital offers services that enable client solutions using digital technologies, including the Web, Mobile, Social Networking, Digital Strategy, Digital Content, and Digital ERP. The Digital Web team works with clients to advise, design, implement, and deploy eCommerce and Portal solutions. Our eCommerce capabilities provide transactional solutions related to online marketing, sales, and service for both Direct-To-Consumer and Business-to-Business. Our Portal capabilities provide intranet and internet solutions focused on content presentment and transaction capabilities for both internal enterprise as well as customer-facing purposes. As a Salesforce B2B Commerce Cloud Architect, you will leverage your digital expertise to lead and support technical teams in architecting, building, creating, and deploying unique eCommerce solutions tailored to each client. You will assist clients in defining their eCommerce requirements by leading and facilitating working sessions to gain a comprehensive understanding of their current state processes and technology in the eCommerce space, as well as supporting the implementation that follows. Your role will involve leading project discovery workshops, both on-site and remotely, and acting in a leadership capacity on client projects while mentoring junior staff. You will identify client process pain points and gaps in best practices, understand CloudCraze architecture (Service Layers, Logic Layers, Data Layers), data models, customizations, and extensions, and recommend best practices. Effective communication of platform capabilities and limitations to clients will be essential, as will understanding and adhering to established Salesforce/CloudCraze development standards and best practices. Additionally, you will develop integrations for Salesforce-based applications and improvements, ensuring that the solutions you architect are robust and scalable.

Responsibilities

  • Lead and support technical teams to architect, build, create, and deploy unique eCommerce solutions for clients.
  • Facilitate working sessions to define eCommerce requirements and understand clients' current processes and technology.
  • Lead project discovery workshops, both on-site and remotely.
  • Act in a leadership role on client projects and mentor junior staff.
  • Identify client process pain points and gaps in best practices.
  • Understand CloudCraze architecture and recommend best practices.
  • Communicate platform capabilities and limitations to clients effectively.
  • Follow established Salesforce/CloudCraze development standards and best practices.
  • Develop integrations for Salesforce-based applications and improvements.

Requirements

  • 5+ years of IT experience
  • 2+ years Salesforce.com Development experience / Salesforce.com Developer Course 401 (or equivalent)
  • 2+ years of experience with Salesforce B2B Commerce Cloud Solution (Cloud Craze)
  • Ability to travel 50% on average based on the work you do and the clients and industries/sectors you serve.

Nice-to-haves

  • Hands-on CloudCraze development experience and system administration
  • In-depth understanding of CloudCraze architecture, data models, customizations & extensions
  • Well versed with Salesforce security model and Communities
  • Extensive experience developing integrated execution plans including resource leveling, effort estimations, and cross-team dependencies
  • Experience implementing large scale eCommerce solutions including enterprise architecture, ERP integration, and robust services layer
  • Strong knowledge of designing Architecture Diagrams and Data flows
  • Knowledge of End to End Order Management lifecycle
  • Experience with RESTful Service Architecture
  • Evaluation and selection of appropriate software/hardware based on technical need
  • Capable of recommending best practice solutions based on project and business needs and owning overall design of the technical application
  • Oversee assigned programs and conduct code reviews
  • Excellent verbal and written communication skills with the ability to tailor messaging to the audience
  • Strong problem-solving skills
  • Salesforce Certifications are a plus
  • Experience with the Agile methodology
  • Knowledge and awareness of leading ESB & ETL applications such as Mulesoft, Informatica.

Benefits

  • Discretionary annual incentive program based on individual and organizational performance.
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