Salesforce Cloud Administrator

$90,000 - $120,000/Yr

Roth Staffing Companies - Santa Monica, CA

posted 14 days ago

Full-time - Mid Level
Hybrid - Santa Monica, CA
Administrative and Support Services

About the position

The Salesforce Cloud Administrator will play a crucial role in the Global BA and Platforms team of a leading company in Global Advertising, Digital Media, and AdTech Solutions. This position focuses on translating business needs into digital processes through the effective planning, deployment, and support of Salesforce. The role requires collaboration with various departments to enhance operational efficiency and user adoption of Salesforce applications.

Responsibilities

  • Salesforce configuration and management, including staging and testing of new releases and customizations
  • Manage current and future projects, gathering requirements, and creating technical requirement documents
  • Contribute to improvements of operational business systems and processes in relation to the use of Salesforce to support business growth and efficiency
  • Responsible for maintaining documentation for applications, processes, and procedures
  • Develop and track performance metrics of applications and user adoption
  • Work with department managers and internal teams to analyze and resolve problems associated with technical issues
  • Perform incident management and response procedures to ensure all incidents are addressed appropriately
  • Manages end user accounts, permissions, and access rights

Requirements

  • 4+ years of admin experience with Salesforce is a MUST, including Sales Cloud, Service Cloud, and Experience Cloud
  • A resourceful, motivated self-starter with the ability to complete work independently and on time
  • Strong verbal and written communications skills in English
  • Ability to learn new technologies to implement and support in a dynamic environment
  • A proactive team-player with the ability to multitask, think creatively, and learn quickly in a fast-paced, results-driven environment.

Nice-to-haves

  • Experience with Apex and/or LWC development
  • Demonstrated experience administering multiple SaaS platforms
  • Programming capabilities with JavaScript, SQL, and/or HTML
  • Knowledge of ERP systems, NetSuite would be highly desired
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