Salesforce Data Analyst

Airgas - Radnor, PA

- Mid Level

Radnor, PA

Building Material and Garden Equipment and Supplies Dealers

About the position

We are looking for an experienced Data Operations Analyst with strong technical and data management skills who has a good understanding of data structure and business processes. This individual should have a strong track record of executing well on daily tasks and have experience in importing, exporting, cleaning, transforming, validating and modeling data, especially in a MS Excel, Google Sheet and Salesforce.com environment.

Responsibilities

• Accountable for executing and processing of data change requests
• Responsible for maintenance, administration and support of data elements
• Ensures metadata, reference documentation, data files and data flows are accurate and up to date
• Create mappings between fields in the different sources/systems
• Support with data validation, quality issues, integrity, accuracy, consistency and works to resolve impacting issues related to data elements; de-duplication and cleaning
• Assisting with data analysis in Salesforce and Excel/Google Sheets as needed
• Creation and generation of reports on various metrics both quantitative and qualitative in Salesforce
• Salesforce.com admin support: Regular data loads, data validation, record merge requests
• Perform special projects as needed

Requirements

• Bachelors degree required in computer science, statistics, data science, or a related field
• 3-5 years of experience in data management, operations or business analyst role
• Salesforce.com database knowledge required, Administrator or Developer certification is a plus
• Advanced knowledge of Excel; proficient in formulas, vlookups, pivot tables, macros
• Strong Data Quality, Data Governance and Data Management experience required; Database/SQL skills is a plus
• Experience supporting a sales/account management organization
• Detailed oriented with strong organizational skills
• Effective Root Cause Analysis / Problem solving skills
• Effective prioritization, organization and multitasking skills
• Ability to work in fast paced, dynamic environment, meet changing deadlines and priorities on multiple simultaneous projects
• Excellent oral and written communication skills
• Professionalism in dealing with all levels of management and staff
• Capability to collaborate efficiently within a team and work autonomously over phone, email, face-to-face and virtual meetings
• Meet work performance and/or productivity levels whether onsite or teleworking
• Up to 10% travel

Benefits

• Medical, dental, and vision plans
• Vacation, sick time, floating holidays, and paid holidays for full-time employees
• Progressive parental leave package including 14 weeks of paid childbirth benefit for birth mothers
• Paid parental leave benefits for other associates
• 401k plan with company matching funds
• Tuition reimbursement
• Discounted college tuition for employees' dependents
• Airgas Scholarship Program for dependent children