Cerebra Consulting - Atlanta, GA

posted 4 days ago

Full-time - Senior
Atlanta, GA
Professional, Scientific, and Technical Services

About the position

The Salesforce Developer/Architect position at Cerebra Consulting Inc is a full-time role focused on leveraging Salesforce technologies to enhance business processes and improve sales team interactions through AI tools. The ideal candidate will possess a strong technical background in Salesforce, with the ability to communicate effectively with business stakeholders and drive the implementation of innovative solutions.

Responsibilities

  • Collaborate with business analysts, technical architects, and developers to convert user stories into actionable technical designs.
  • Research emerging AI functionality within Salesforce and articulate the strengths and gaps of these tools.
  • Manage and coordinate project work with onshore and offshore development teams for delivery, unit testing, QA, and deployment.
  • Maintain comprehensive data models, data dictionaries, and technical documentation.
  • Work with MuleSoft and SAP CPI integration teams to implement data integrations between Salesforce and other systems.
  • Ensure effective application monitoring and technical support for the Salesforce.com platform.
  • Oversee the technical development and deployment of Salesforce.com functionalities, including Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, and Experience Cloud.

Requirements

  • Proven expertise in Salesforce.com sales cloud and service cloud configuration and development.
  • Extensive experience in the Microsoft Office 365 platform, especially Office & Teams.
  • Strong passion for working with AI tools in and connecting to Salesforce, including Salesforce Agents, Microsoft co-pilot, and Chat GPT.
  • Experience leading and coordinating Proof of Concepts with extended teams.
  • Familiarity with Agile development methodologies and deployment technologies.

Nice-to-haves

  • Experience with AI/co-pilot/ChatGPT/other Chatbots.
  • Experience with Microsoft & Salesforce integrations.
  • Experience in managing data migrations into Salesforce.com or other CRM platforms.
  • Experience working with MuleSoft, SAP CPI or similar systems integration tools.
  • Experience working with offshore development resources.

Benefits

  • Full-time employment with a focus on work-life balance.
  • Opportunity to work with cutting-edge AI tools and technologies.
  • Collaboration with cross-technology and cross-divisional teams.
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