Salesforce Enablement Manager

First Databank (Fdb) - San Antonio, TX

Full-time

San Antonio, TX

Publishing Industries

About the position

The Salesforce Enablement Manager is responsible for enhancing the utilization of Salesforce (SFDC) within the organization, overseeing the onboarding and training of new sales personnel, and managing contracts related to advertising. This role involves collaboration with various teams to improve sales processes and reporting through the use of AI and SFDC tools.

Responsibilities

• Create and manage dashboards and reports in Salesforce (SFDC).
• Oversee IO/Product changes and new product updates.
• Set up new user accounts and troubleshoot issues in SFDC.
• Develop billing instructions for new products.
• Collaborate with the corporate SFDC team during weekly meetings.
• Provide staff training on SFDC.
• Update mission plans and structures related to sales.
• Provide reporting to sales managers highlighting areas of opportunity to increase Salesforce usage by representatives.
• Utilize AI to generate enhanced reporting and improve dashboard creation.
• Approve rates for new products and sales initiatives in NewsCycle Advertising (Naviga).
• Test billing processes for new products.
• Act as the primary liaison with iPublish during weekly meetings.
• Produce and analyze iPublish reports.
• Set up and maintain contracts in the eContract system (currently DocuSign).
• Manage advertising contracts for various entities.
• Oversee the onboarding process for new salespeople in collaboration with the corporate team.
• Provide business unit-specific training for the San Antonio Express-News (SAEN) and Austin as needed.

Requirements

• Proficiency in Salesforce (SFDC) and AI tools.
• Strong communication and training capabilities.
• Ability to collaborate effectively with external partners and internal teams.
• Expertise in contract management and documentation.
• Bachelor's degree in Business, Marketing, or related field.
• Minimum 3-5 years of experience in sales enablement, sales operations, or a similar role.

Nice-to-haves

• Experience with DocuSign and AI-driven analytics.