Salesforce Enterprise Architect - Remote/Hybrid

Be The Match - Minneapolis, MN

Full-time - Senior

Hybrid - Minneapolis, MN

Professional, Scientific, and Technical Services

About the position

NMDP is a non-profit organization in the exciting and rapidly evolving cellular therapy industry. We seek an Enterprise Architect to oversee our substantial and growing set of capabilities on our platforms, enabling operations, customer service, care plans, marketing, and sales. Enterprise Architecture is a critical function that supports the strategic planning and alignment of our organization's technology infrastructure with its business goals. The Enterprise Architect is responsible for creating and implementing an overall technology strategy that meets the current and future needs of the organization, while also ensuring that the technology systems are secure, reliable, and scalable. The Enterprise Architect works closely with key stakeholders across the organization, including business leaders, technology teams, and other subject matter experts, to identify business requirements and develop technology solutions that align with the organization's goals and objectives. The Enterprise Architect also provides guidance and direction to technology teams on the best practices and standards for system architecture, design, and development. This position can be remote (US) or hybrid.

Responsibilities

• Developing and maintaining the overall technology strategy and roadmap for the organization.
• Ensuring alignment between technology initiatives and business goals.
• Providing guidance and direction to technology teams on system architecture, design, and development best practices and standards.
• Identifying and managing risks associated with technology initiatives.
• Working within and collaborating with a larger architectural team.
• Collaborate closely with business leadership to formulate technology strategies that harmonize with specific business requirements and the company's overall strategic vision.
• Lead the development of the organization's technology roadmap, ensuring that technology initiatives advance the company's primary objectives.
• Provide expert technical guidance and support to solution architects and development teams, promoting architectural and design excellence to deliver advanced enterprise solutions.
• Oversee the lifecycle of integration projects from initiation to delivery, ensuring minimal disruption to daily operations and maintaining coherence with established business processes.
• Spearhead the full integration of Salesforce Health Cloud, enhancing document management, task coordination, care delivery, and order management, to streamline healthcare processes.
• Develop and oversee a Critical Data Model within Salesforce, organizing and managing patient data effectively to support improved data-driven decisions in patient care.
• Innovate patient care management by guiding the development of dynamic Salesforce profiles that offer a comprehensive view of patient health, tailored to personalize the healthcare experience.
• Guide the improvement of patient outcomes and the streamlining of service coordination by optimizing Salesforce's Care and Program Management modules for greater efficiency and effectiveness.
• Play a pivotal role in actively and effectively influencing discussions and decisions within the Architecture Review Board (ARB), contributing positively as a collaborative team member.

Requirements

• Knowledge of enterprise architecture frameworks, such as TOGAF, Zachman, and FEAF.
• Understanding of business architecture and how it supports business strategy and operations.
• Familiarity with technology architecture, including infrastructure, applications, data, and security.
• Awareness of emerging technologies and trends in the industry.
• Knowledge of regulatory and compliance requirements in the industry.
• Ability to move easily between big picture thinking and managing relevant detail.
• Comfortable to switch hat and work deeper in Solution Architecture space.
• Act as a trusted advisor within the technology domain, providing support and resolving complex issues in collaboration with other Enterprise Architects, Service Delivery Managers, and Project Managers.
• Champion a culture of teamwork and trust, driving collective success through collaboration, open communication, and mutual respect among all team members.
• Work side-by-side with Solution Architects and development teams on best practices in solution design, including integration patterns, architectural standards, and environment management.
• Learn business use cases quickly and effectively convey complex ideas/solutions to audiences of diverse background and technical exposure.
• Anticipate stakeholder needs, develop, and discuss potential solutions, even before the stakeholder realizes they are required.
• Demonstrate strong communication skills, both written and verbal.

Nice-to-haves

• Integrate social networks within Salesforce to bolster lead generation, customer engagement, and marketing efforts.
• Experience transitioning from Household to Person Accounts in the Salesforce.
• Utilize AI capabilities for advanced data analysis and predictive insights.
• Integration Knowledge with middleware tools like WSO2, Informatica, MuleSoft.

Benefits

• Medical, dental, vision, life and disability, accident/critical illness/hospital benefits.
• Well-being, legal, identity theft and pet benefits.
• Retirement plans.
• Paid time off/holidays.
• Leave and incentive plans.