Harvey Nash - Nashville, TN

posted 17 days ago

Full-time - Mid Level
Nashville, TN
Administrative and Support Services

About the position

As a Salesforce Marketing Cloud Application Specialist at Client Financial, you will be responsible for building and executing omni-channel automations within Salesforce Marketing Cloud. This role involves working closely with a digital strategist to align business needs with Marketing Cloud solutions and executing campaigns using Email Studio, Automation Studio, and Journey Builder. A strong understanding of the Salesforce Marketing Cloud platform and best practices in automation is essential.

Responsibilities

  • Configure, test and deploy marketing automation campaigns within Salesforce Marketing Cloud.
  • Build out customer lifecycle journeys and email campaigns using Salesforce Marketing Cloud, including automated and triggered campaigns.
  • Monitor technical performance of assets and test/troubleshoot as necessary.
  • Provide product and subject matter expertise to internal client teams.
  • Estimate effort required to implement proposed solutions.
  • Build and maintain solution-related documentation.

Requirements

  • A 4-year college or university degree in Information Technology, Computer Science or related field of study.
  • Minimum of 3 years of marketing Cloud experience, with equivalent experience substitutable for education.
  • Marketing Cloud Administrator Certification.
  • Marketing Cloud Developer Certification.

Nice-to-haves

  • Marketing Cloud Email Specialist Certification.
  • Marketing Cloud Consultant Certification.
  • Familiarity with Marketing Cloud to CRM Connect, Data Extensions, Audience building, and Journey Automation using Sales and Service data.

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
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