Capgemini - Atlanta, GA

posted 4 months ago

Full-time - Mid Level
Atlanta, GA
10,001+ employees
Professional, Scientific, and Technical Services

About the position

As a Salesforce Marketing Cloud Technical Architect at Capgemini, you will play a pivotal role in shaping the technical strategy for our clients' marketing initiatives. Your primary responsibility will be to work closely with key stakeholders to understand their business goals and translate these into effective technical solutions. You will design and document end-to-end solutions that meet key business requirements, ensuring that all aspects of the Salesforce Marketing Cloud ecosystem are utilized effectively. This includes working with and training business users to drive campaigns within Salesforce Marketing Cloud, providing advisory services on best practices, and collaborating with Marketing Cloud developers both onshore and offshore. Additionally, you will work with cross-functional teams to identify and manage dependencies, ensuring that all projects are delivered on time and to the highest standards. Your role will require a deep understanding of the Salesforce Marketing Cloud, including Email, Mobile, and Web Studios, Automation Studio, and Journey Builder. You will leverage your 5+ years of hands-on experience in delivering solutions within this ecosystem to guide and mentor your team, ensuring that they are equipped with the knowledge and skills necessary to succeed. You will also be responsible for staying up-to-date with the latest developments in the Salesforce platform and sharing this knowledge with your colleagues to foster a culture of continuous learning and improvement.

Responsibilities

  • Work with key stakeholders to understand business goals and define technical strategy.
  • Design and document end-to-end solutions for key business requirements.
  • Train business users to help drive campaigns in Salesforce Marketing Cloud.
  • Provide advisory on Marketing Cloud best practices.
  • Collaborate with and guide Marketing Cloud developers, both onshore and offshore.
  • Collaborate with cross-functional teams to identify and manage dependencies.

Requirements

  • 5+ years hands-on experience delivering solutions on the Salesforce Marketing Cloud ecosystem.
  • Working knowledge of Email/Mobile/Web Studios, Automation Studio, and Journey Builder.
  • Working knowledge of Salesforce core platform capabilities.

Nice-to-haves

  • Preferred Certifications: Marketing Cloud Consultant, Marketing Cloud Administrator, Marketing Cloud Developer, Email Specialist.

Benefits

  • 401(k)
  • Adoption assistance
  • Dental insurance
  • Paid parental leave
  • Paid time off
  • Vision insurance
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