Salesforce Product Owner (Ad Platform) - Bellevue, WA (Hybrid) - CH

Empower Professionals - Bellevue, WA

Full-time

Bellevue, WA

Professional, Scientific, and Technical Services

About the position

The Salesforce Product Owner (Ad Platform) role is a critical position within our organization, located in Bellevue, WA, and operates in a hybrid work environment, requiring three days a week onsite. This position is designed for an individual who is passionate about product development and has a strong focus on user experience. The ideal candidate will have a progressive career in IT, with a minimum of eight years of experience, including at least five years as an Agile Product Owner or in a similar role for a SaaS product. Experience with Salesforce is essential, particularly with Service Cloud, and the candidate should possess a deep understanding of Salesforce's capabilities and features, staying updated on new releases and functionalities. In this role, the Product Owner will be responsible for defining and prioritizing the product roadmap while balancing budget, timelines, and other constraints. The individual will develop and communicate the product vision, strategy, and roadmap, ensuring alignment with the organization's product strategy and business objectives. Regular communication of strategy and key metrics in product sync-up meetings with business stakeholders, peers, and interlocked teams is essential. The Product Owner will gather valuable inputs, update plans accordingly, and communicate their impact to all relevant stakeholders. The successful candidate will take the initiative to gather requirements, provide clear interpretations using user stories, and write detailed product requirements, including use cases, user stories, and acceptance criteria. A data-driven approach is crucial, as decisions should be based on facts rather than opinions. The role requires strong problem-solving skills and a willingness to collaborate effectively with cross-functional teams in a matrix organization. The Product Owner will measure product performance and value delivered to clients, adjusting product roadmaps and plans as necessary. This position demands excellent communication skills and a positive attitude towards solving complex problems, making the candidate a vital part of our team.

Responsibilities

• Being a 'User' focused individual who keeps the customer at the heart of everything we do.
• Defining & prioritizing the product roadmap, while balancing budget, timelines, and other constraints.
• Develop and communicate the product vision, strategy and roadmap, ensuring alignment to the organization's product strategy and business objectives.
• Clearly communicating our strategy and our key metrics in regular product sync-up meetings to business, peers & other interlocked teams.
• Gathering valuable inputs, updating the plans accordingly, and communicating their impact to all the relevant stakeholders.
• Taking initiative for getting the requirements, providing their clear interpretations using user stories.
• Writing product requirements including: Use cases, user stories, and acceptance criteria.
• Proving yourself to be Data driven. Base your decisions on facts rather than opinions.
• Displaying passion about product development and constantly looking for ways to improve it.
• Exhibiting strong problem-solving skills and willingness to roll up one's sleeves to get the job done.
• Measures product performance as well as value delivered to clients and adjusts product roadmaps and plans where necessary.
• Being skilled at working effectively with cross functional teams in a matrix organization.
• Keeping an open mind and be a team player with excellent communication skills.

Requirements

• 8+ years of progressive career in IT.
• 5+ years' experience as an Agile Product owner, or equivalent experience or Product Owner for a SaaS product.
• Experience with Salesforce is essential, experience in Service Cloud is a preference.
• Deep understanding of Salesforce's capabilities and features, keeping up to date on new features and functionality.
• Good product design and interaction design skills.
• Ability to write a detailed Product Requirements Doc.
• Strong problem-solving skills to break down high-level requirements into actionable tasks.
• Attention to user experience and details.
• Good data analyzing skills and familiarity with data-driven product optimization.
• Positive attitude and willingness to solve complex problems.
• Good communication skills to coordinate different teams to achieve the goal.
• Cross-culture work experience is preferred.
• At least one Salesforce certification is a must.
• Bachelor's degree or above.