Salesforce Project Manager/Scrum Master

ComTec Information Systems - Newark, NJ

Full-time

Newark, NJ

Computer and Electronic Product Manufacturing

About the position

The Salesforce Project Manager/Scrum Master is responsible for managing Salesforce projects using a hybrid methodology that combines both waterfall and Agile approaches. This role involves developing project charters, schedules, and cost estimates, while facilitating Agile ceremonies and ensuring effective team dynamics. The position requires a strong focus on project delivery, team performance, and continuous improvement, making it essential for the candidate to have extensive experience in both IT project management and Scrum methodologies.

Responsibilities

• Manage Salesforce projects using Hybrid methodology.
• Develop Project Charter, SOW, Cost Estimate, and Schedule for the overall project.
• Facilitate backlog refinement, sprint planning, daily scrums, retrospectives, and demos.
• Apply Agile delivery methodologies, standards and tools.
• Apply facilitation techniques to ensure effectiveness of the Scrum meetings.
• Schedule and facilitate daily scrum sessions.
• Ensure meeting outcomes are defined, understood and achieved for the Scrum meetings.
• Ensure stories for the sprint are playable (estimated, sized, prioritized).
• Work with the Product Owner to prioritize and right-size stories in the Product Backlog.
• Facilitate the team's planning of the sprint based on prioritized stories, team capacity and historical velocity trends.
• Facilitate decision making based on Agile values and principles.
• Provide accurate project estimates and tightly manage project budget, approved funding, forecasts and actuals.
• Maintain focus on backlog and sprint timeline.
• Improve transparency within the team and broader organization.
• Track and remove team's impediments.
• Inspire creative solutions that eliminate waste and improve team throughput.
• Guide the team and broader organization on how to use Agile principles and values.
• Act as a leader to the scrum team.
• Track & assess team's performance using appropriate systems, tools and techniques.
• Ensure visibility of current work in progress by the team (stories and defects).
• Proactively anticipate, recognize and detect items that may distract the team from completing the sprint.
• Ensure that the goals of the release and sprint are visible and understood by the team.
• Diagnose, understand, and facilitate team dynamics to optimize team performance.
• Assist in creating the user stories.
• Configure JIRA and track/manage user stories and defects.
• Provide solutions and continuous improvement opportunities to efficiently solve problems and provide critical thinking skills.

Requirements

• 10+ years of IT Project Management experience including Waterfall and Agile.
• 5+ years of IT Scrum Master experience.
• Experience developing Project Charter, SOW, Cost estimates, and Project schedule.
• Experience with hybrid (waterfall/agile) delivery methodology.
• Experience in leading hybrid projects, where some work streams follow waterfall principles.
• Extensive experience leading scrum teams in the design and development of enterprise scale applications utilizing agile techniques.
• Demonstrated experience leading sprint planning in conjunction with the product owner.
• Extensive experience running standups, sprint reviews and sprint retrospectives.
• Experienced in handling multiple scrum teams in a distributive Agile environment.
• Experience creating user stories.
• Proven ability to drive continuous improvements among the team while increasing velocity of delivery.
• Excellent verbal and written communication skills; ability to communicate clearly and concisely cross business delivery teams.
• Excellent presentation skills with the ability to communicate with a broad set of constituencies, both technical and non-technical.
• Must have experience managing Salesforce projects.