Salesforce Revenue Cloud-Manager

$100,000 - $232,000/Yr

PricewaterhouseCoopers - Phoenix, AZ

Full-time - Manager

Phoenix, AZ

5,001-10,000 employees

Professional, Scientific, and Technical Services

About the position

The Salesforce Revenue Cloud Manager role at PwC involves leading a team to help clients leverage Salesforce technology to enhance customer experiences and drive results. This position focuses on developing custom solutions powered by Salesforce, addressing complex business issues, and managing client relationships. The role requires a strong understanding of the Quote-to-Cash domain and involves coaching team members, analyzing complex proposals, and simplifying messages for effective communication.

Responsibilities

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team from working effectively.
• Coach others, recognize their strengths, and encourage personal development.
• Analyze complex ideas or proposals and build meaningful recommendations.
• Use multiple sources of information to develop solutions and recommendations.
• Address sub-standard work or work that does not meet expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends and their impact on clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes.
• Simplify complex messages, highlighting and summarizing key points.
• Uphold the firm's code of ethics and business conduct.

Requirements

• Bachelor's Degree in a relevant field.
• 5 years of experience in a professional services organization as a Solution Architect or Senior Business Consultant delivering complex Q2C, ERP, Revenue, Billing, or Salesforce solutions.
• Experience in the Quote-to-Cash domain with knowledge of transactional, recurring, consumption-based, subscription, and project-based monetization models.
• Leadership abilities to guide clients in design choices and manage client needs.

Nice-to-haves

• Master's Degree in Computer and Information Science or Management Information Systems.
• Certifications such as Conga Billing Administrator, Zuora Billing Consultant, Salesforce Billing Specialist, and Revenue Cloud Accredited professional.
• Experience with Agile methodologies and data migration considerations for billing and revenue applications.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid holidays
• Vision insurance