Salesforce Revenue Cloud-Manager

$100,000 - $232,000/Yr

PricewaterhouseCoopers - Grand Rapids, MI

Full-time - Manager

Grand Rapids, MI

5,001-10,000 employees

Professional, Scientific, and Technical Services

About the position

As a Manager within Salesforce Consulting services at PwC, you will help clients leverage Salesforce technology to enhance customer experiences and drive results. This role involves developing custom solutions to transform sales, service, and marketing capabilities, while also focusing on understanding client challenges and managing customer life cycles. You will work as part of a team to solve complex business issues, coach team members, and develop meaningful recommendations based on data and insights.

Responsibilities

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team from working effectively.
• Coach others, recognize their strengths, and encourage them to take ownership of their personal development.
• Analyze complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarizing key points.
• Uphold the firm's code of ethics and business conduct.

Requirements

• Bachelor's Degree in a relevant field.
• 5 years of experience in a professional services organization as a Solution Architect and/or Senior Business Consultant delivering moderate to complex Q2C, ERP, Revenue, Billing and/or Salesforce.com solutions.
• Experience in the Quote-to-Cash domain with at least two of the following: Quote & Order Management, Billing, Invoicing & Collections, Revenue Accounting and Automation.
• Experience managing client needs and leading business discussions.

Nice-to-haves

• Master's Degree in Computer and Information Science or Management Information Systems.
• Certifications such as Conga(Apttus) Billing Administrator, Zuora Billing Consultant, Salesforce Billing Specialist Superbadge, and Revenue Cloud Accredited professional.
• Experience with Agile methodologies.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid holidays
• Vision insurance