Salesforce Revenue Cloud-Manager

$100,000 - $232,000/Yr

PricewaterhouseCoopers - Chicago, IL

Full-time - Manager

Chicago, IL

5,001-10,000 employees

Professional, Scientific, and Technical Services

About the position

The Salesforce Revenue Cloud Manager role at PwC involves leading a team to help clients leverage Salesforce technology to enhance customer experiences and drive results. This position focuses on developing custom solutions powered by Salesforce, addressing complex business issues, and managing client relationships. The role requires a strong understanding of Quote-to-Cash processes and the ability to coach and develop team members while ensuring high-quality deliverables.

Responsibilities

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team from working effectively.
• Coach others, recognize their strengths, and encourage them to take ownership of their personal development.
• Analyze complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarizing key points.
• Uphold the firm's code of ethics and business conduct.

Requirements

• Bachelor's Degree in a relevant field.
• 5 years of experience in a professional services organization as a Solution Architect and/or Senior Business Consultant delivering moderate to complex Q2C, ERP, Revenue, Billing and/or Salesforce.com solutions.
• Extensive experience in the Quote-to-Cash domain with knowledge in Quote & Order Management, Billing, Invoicing & Collections, and Revenue Accounting and Automation.
• Experience managing client needs and leading business discussions.

Nice-to-haves

• Master's Degree in Computer and Information Science or Management Information Systems.
• Certifications such as Conga(Apttus) Billing Administrator, Zuora Billing Consultant, Salesforce Billing Specialist, and Revenue Cloud Accredited professional.
• Experience with Agile methodologies and data migration considerations for billing and revenue applications.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid holidays
• Vision insurance