Salesforce Revenue Cloud Solution Engineer

Cpi Security Systems - Charlotte, NC

Full-time - Mid Level

Charlotte, NC

501-1,000 employees

Administrative and Support Services

About the position

The Salesforce Revenue Cloud Solution Engineer will play a critical role in transforming business processes at CPI Security by leveraging the Salesforce platform. This hands-on position involves designing, building, and implementing enterprise features in Salesforce CPQ and Billing, ensuring effective integration across various organizational functions. The engineer will act as a subject matter expert, collaborating with business and IT teams to identify solutions and enhance the overall functionality of the Salesforce ecosystem.

Responsibilities

• Act as a Salesforce CPQ, Billing and Order Management technical owner and subject matter expert for CPI.
• Meet with business and IT teams to solve problems through the Salesforce platform, identifying opportunities for solutions.
• Design and configure changes including declarative rules, process automation, and other configurations.
• Conduct unit testing, code reviews, and manage change processes.
• Implement Revenue Cloud, Order Management, and CPQ features to maintain Billing and Order Management functionality.
• Support future CPQ enhancements across various business processes from Sales to Accounting and Payroll.
• Create and maintain Flows and other automation tools utilized by all lines of business.
• Develop relationships with key business partners and participate in cross-functional teams to address strategic business issues.
• Work with IT teammates to ensure all aspects of the Salesforce ecosystem function symbiotically.
• Develop and maintain custom reports, dashboards, validation rules, and workflow automation.
• Stay current with technological developments within the Salesforce platform and plan for new release functionality.
• Promote a DevOps culture where the team owns the development and operation of their code.
• Influence business and technology leaders to improve existing business processes using Salesforce.
• Evaluate and install Salesforce AppExchange components and solutions.

Requirements

• 3+ years of advanced delivery experience with CPQ Price Rules, Product Rules, Approval Rules, and Summary variables.
• 2+ years of experience with the Salesforce Revenue Cloud, including Billing and Order Management.
• Experience in building complex Salesforce solution designs and reviewing/enhancing designs from other teammates.
• Working knowledge of Salesforce sharing and visibility, platform limits, order of execution, and data storage impacts.
• Experience working with existing Salesforce object structure and architecting custom objects.
• Configuration experience with Flows and Salesforce Lightning UI.
• Experience with SQL to Salesforce integrations and data patterns.
• Excellent oral and written communication skills for diverse audiences.
• Strong teamwork and interpersonal skills, with the ability to work independently or collaboratively.

Nice-to-haves

• Bachelor's degree in Information Systems, Computer Science, or related field preferred.
• Salesforce certifications in CPQ and Experience Cloud is desired.

Benefits

• Aggressive pay and the opportunity to work for an iconic brand.
• Great medical, dental, vision, short- & long-term disability and life insurance options.
• Company paid holidays, floating holiday, and paid time off (PTO).
• 401(k) plan with competitive company match.
• Eligible for free monitored security system after 90 days.
• Education assistance for skill improvement and further education.
• Engaging and fun company culture with a diverse group of people.
• Volunteer and community engagement opportunities.
• On-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility.
• Birthday and Work Anniversary Rewards.