Salesforce Sales Cloud Functional Lead - Cross Industry

Accenture - Florham Park, NJ

Full-time - Mid Level

Florham Park, NJ

Professional, Scientific, and Technical Services

About the position

The Salesforce Sales Cloud Functional Lead at Accenture is responsible for analyzing client requirements and crafting tailored marketing solutions using the Force.com platform. This role involves project management, client relations, and documentation of data architecture, ensuring the delivery of quality work on time while managing multiple projects effectively.

Responsibilities

• Meet with clients to analyze their work practices and understand the nature of their businesses to accurately define needs and customize marketing solutions using the Force.com platform.
• Own the development of a strategic vision for projects, including product development and improvements, while ensuring adoption.
• Make recommendations based on analysis, estimate work effort, lead project scoping, determine required resources, set a realistic schedule, and build accurate communication and governance plans.
• Maintain effective client relations and rapport, delivering timely and relevant information with a focus on stakeholder and project impact.
• Document Sales Cloud data modeling and architecture, including data extension modeling and cross-product data architecture & mapping.

Requirements

• Experience supporting Salesforce Sales Cloud clients.
• A minimum of 2 years of experience with Salesforce Sales Cloud.
• A minimum of 3 years of functional experience on the Salesforce.com platforms.
• Bachelor's degree or equivalent (minimum 12 years) work experience.

Nice-to-haves

• Experienced with Customer Data Platforms (CDP) and/or Interaction Studio.
• Knowledgeable in both functional and technical aspects of a CRM or Digital Marketing engagement.
• Demonstrate superb communication and presentation skills.
• Possess a combination of business analysis and technology implementation experience.
• Adaptable to a multifaceted work environment and be creative within a team.
• Salesforce certified (Marketing Cloud Email Studio Specialist, Admin).
• Experienced in working with SQL, JavaScript, and HTML.
• Understand the basics of integrations, single sign-on, security, etc. (MuleSoft, Informatica, other ETL tools a huge plus).
• Demonstrable experience in technology implementation full lifecycle/enterprise software projects.

Benefits

• Ongoing training and support for certifications including Certified Technical Architect (CTA).
• Access to a resourceful team and opportunities for skill development.