Salesforce Solution Architect Austin

$130,000 - $150,000/Yr

Inkind - Austin, TX

Full-time - Mid Level

Austin, TX

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

We are seeking a Salesforce Solution Architect to lead the optimization and development of our Salesforce process through custom platform development and integrations with inKind's various internal and external services. This role is pivotal in aligning our Sales, Onboarding, Marketing, and Partner Success teams with a robust and efficient CRM system. The ideal candidate will be a strategic thinker with a strong technical foundation, capable of architecting a scalable Salesforce solution while fostering user adoption. The candidate will be responsible for developing and maintaining custom workflows, approvals, and validation rules, configuring Salesforce objects, fields, record types, and page layouts to support business processes, and creating reports, dashboards, and analytics to provide actionable insights. Additionally, the role involves managing user profiles, roles, and permissions, fostering user adoption through effective communication and change management, and providing ongoing user support and training. Regular audits of the existing Salesforce instance will be conducted to identify areas for automation and continuous improvement. The Salesforce Solution Architect will also collaborate cross-functionally to ensure seamless data flow and explore and implement integrations with third-party applications, while staying up-to-date with Salesforce best practices and new features to ensure data integrity and accuracy throughout the platform.

Responsibilities

• Develop and maintain custom workflows, approvals, and validation rules
• Configure Salesforce objects, fields, record types, and page layouts to support business processes
• Create reports, dashboards, and analytics to provide actionable insights
• Manage user profiles, roles, and permissions
• Foster user adoption through effective communication and change management as well as provide ongoing user support and training
• Regularly conduct audits of the existing Salesforce instance to identify areas for automation and continuous improvement
• Collaborate cross-functionally to ensure seamless data flow as well as explore and implement integrations with third-party applications (e.g., Adobe Documents)
• Integrate Salesforce with other enterprise systems (e.g., financials, sales results, partner data)
• Stay up-to-date with Salesforce best practices and new features
• Ensure data integrity and accuracy throughout the platform

Requirements

• 3+ years of experience building custom Salesforce solutions and integrations with an expert level understanding of Salesforce architecture and data modeling, designing relational databases, querying with SQL, and designing JSON data structures
• 3+ years working with RESTful API integrations, ideally with large data sources
• 3+ years coding in Apex, JavaScript, and at least one OSS backend programming language (Java, Python, Ruby, TypeScript, Node, etc)
• Proficiency in HTML and CSS
• Hands-on experience with Salesforce configuration, including workflows, approvals, validation rules, reports, permissions, and integrations both into and out of Salesforce

Nice-to-haves

• Salesforce Certified Administrator or Certified Advanced Administrator certifications

Benefits

• Generous PTO and company holiday policy + company paid Short Term Disability
• 100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee's additional cost; dependent coverage is at employee's cost)
• Vision plan available at employee's additional cost
• Child Care Benefits and generous parental leave
• Dog-friendly workspace in a secure building with great views of downtown Austin
• Daily lunches and snacks