Salesforce Solution Architect, Business Technology - GTM Qualify

$172,400 - $258,600/Yr

Workday - Pleasanton, CA

Full-time - Mid Level

Pleasanton, CA

Publishing Industries

About the position

At Workday, we are seeking a Salesforce Solution Architect to join our Business Technology, Go-To-Market Qualify team in Pleasanton, CA. This role is pivotal in guiding the technical aspects of IT architecture, design, and implementation, particularly in relation to Salesforce solutions. The ideal candidate will have a strong understanding of Salesforce and a passion for finding creative solutions to complex problems. You will work closely with various teams, contributing to the development of outstanding IT solutions that support our Marketing and Sales organizations. In this position, you will provide technical leadership and establish the direction for IT architecture, standards, design, and implementation approaches. You will be responsible for designing, assessing, and implementing impactful IT solutions using advanced technologies and innovative methods, including SnapLogic for integrations, Conga/Apttus for CPQ and CLM, AWS as PaaS, Coveo Search Platform, OKTA for SSO, and Reltio, among others. Your role will also involve leading or contributing to designs applied to all aspects of business systems and infrastructure prototypes, engaging in performance and integration testing, and conducting business and technical analysis. As a mentor and guide to other team members, you will share your expertise in Salesforce development, architecture, and strategies. Collaboration with business analysts and technical staff will be essential, as you will be responsible for delivering complete work products. You will also implement and deploy AppExchange products, research integration issues, and maintain current certifications on Salesforce technologies, communicating trends and future needs from both business and technical perspectives. This role offers the opportunity to work on a variety of projects, supporting the solution design phases and developing innovative solutions and frameworks to address business challenges. You will maintain the overall Solution Architecture framework and direction to support Sales and Marketing, and collaborate with partners on new product evaluations and recommendations. A unique aspect of this opportunity is the chance to influence the development of a consolidated user experience with Salesforce Lightning and help determine the Workday GTM portfolio of tools in partnership with business leaders.

Responsibilities

• Provide technical leadership and establish the direction for IT architecture, standards, design, and implementation approaches.
• Design, assess, and implement plans and proposals for impactful IT solutions using advanced technologies and innovative methods.
• Lead or contribute to designs applied to all aspects of business systems and infrastructure prototypes.
• Engage in performance/integration testing, problem analysis, and business/technical analysis.
• Mentor and guide other team members, sharing expertise in Salesforce development, architecture, and strategies.
• Collaborate with business analysts and technical staff to deliver complete work products.
• Implement and deploy AppExchange products.
• Research integration issues and work closely with operations and development staff.
• Research and maintain current certifications on Salesforce technologies and communicate trends and future needs.
• Build business partner trust, respect, and strong customer relationships.
• Document standard methodologies and implementation procedures.
• Facilitate continuous improvement within the environment.

Requirements

• Bachelor's degree in Computer Science or related field, or equivalent experience.
• Over 8 years of hands-on experience in developing software solutions.
• Proven experience in Go-to-Market systems.
• Proven experience in designing and implementing Go-To-Market software solutions.
• Specific knowledge of Salesforce Sales and Service Cloud preferred.
• Strong knowledge of Data management and Analytics.
• Excellent oral and written communication, presentation, and problem-solving skills.
• Experience with Heroku and marketing technologies is a plus.
• Business-minded and highly analytical with a strong technical background in Salesforce.
• Able and willing to work independently and in a fast-paced environment with tight deadlines, with minimal direction.
• Interpersonal skills and superb communication skills to both technical and non-technical audiences.
• Take initiative to recommend process improvements and demonstrate creative thinking.
• Self-motivated and able to grasp concepts quickly.
• Demonstrate sharp analytical, problem-solving, and decision-making skills.
• Knowledge of Agile methodologies (Scrum specifically).

Nice-to-haves

• Experience with Heroku and marketing technologies is a plus.

Benefits

• Workday Bonus Plan eligibility
• Annual refresh stock grants
• Flexible work schedule options
• Comprehensive benefits package