Concentrix - Montgomery, AL
posted 3 months ago
As a Salesforce Solution Design Architect at Concentrix, you will play a pivotal role in shaping the future of customer experience through innovative Salesforce solutions. You will be part of the Concentrix Catalyst team, which is dedicated to enhancing experience design and engineering capabilities. This position requires a blend of technical expertise and strategic insight, as you will be responsible for developing and maintaining both high-level and detailed designs for Salesforce solutions that align with our clients' business objectives. Your architectural guidance will be crucial during the implementation phase, ensuring that development teams adhere to best practices in coding, design, and security. In this role, you will engage with business stakeholders to gather requirements and understand their strategic goals, translating these into technical specifications and architectural designs. You will lead the technical aspects of Salesforce implementations, which includes custom development, integration with external systems, and data migration. Your oversight will extend to managing Salesforce environments, ensuring their performance, scalability, and security. You will also be responsible for designing and implementing integrations between Salesforce and other enterprise systems, ensuring data integrity and seamless data flow. Comprehensive technical documentation will be a key deliverable, including architectural diagrams, data models, and configuration guides. Additionally, you will conduct training sessions for end-users and technical teams, fostering a culture of continuous improvement by staying updated with the latest Salesforce features and industry trends. Your proactive approach will help identify opportunities to leverage new functionalities to enhance business processes and outcomes.