Salesforce Solutions Architect

The HT Group - Austin, TX

Full-time - Mid Level

Austin, TX

Administrative and Support Services

About the position

The Salesforce Solution Architect will play a critical role in the implementation and management of Salesforce Sales Cloud, Service Cloud, and Marketing Cloud. This position is pivotal in defining best practices for system scalability, leading integration initiatives, and ensuring that our Salesforce solutions are aligned with the organization's business needs. The ideal candidate will have extensive experience in Salesforce architecture, a strong understanding of Microsoft Dynamics 365, and a proven track record of successful system integration and best practice implementation. This hybrid role is based in Austin, TX, and requires a blend of technical expertise and strategic thinking to drive the success of Salesforce projects. In this role, the Salesforce Solution Architect will lead the design and architecture of Salesforce solutions tailored to support the business operations of the furniture distribution sector. Responsibilities include defining and implementing best practices for scaling the Salesforce platform, ensuring optimal performance, reliability, and security. The architect will oversee the integration of Salesforce with Microsoft Dynamics 365 Finance and Supply Chain, ensuring seamless data flow and system interoperability. Additionally, the architect will manage the full lifecycle of Salesforce projects from inception to deployment, which encompasses requirements gathering, solution design, development, testing, and deployment. Collaboration is key in this role, as the architect will work closely with business stakeholders, IT teams, and external partners to understand requirements, define solutions, and ensure successful project delivery. The architect will also be responsible for developing comprehensive technical documentation, including architecture diagrams, integration plans, and system configurations. Providing training and support to internal teams on Salesforce functionalities, best practices, and new features will also be part of the responsibilities. Staying current with Salesforce updates, new features, and industry trends is essential to continually improve and optimize the Salesforce ecosystem.

Responsibilities

• Lead the design and architecture of Salesforce Sales Cloud, Service Cloud, and Marketing Cloud solutions to support the business operations of the furniture distribution sector.
• Define and implement best practices for scaling the Salesforce platform, ensuring optimal performance, reliability, and security.
• Oversee the integration of Salesforce with Microsoft Dynamics 365 Finance and Supply Chain, ensuring seamless data flow and system interoperability.
• Manage the full lifecycle of Salesforce projects from inception to deployment, including requirements gathering, solution design, development, testing, and deployment.
• Work closely with business stakeholders, IT teams, and external partners to understand requirements, define solutions, and ensure successful project delivery.
• Develop comprehensive technical documentation including architecture diagrams, integration plans, and system configurations.
• Provide training and support to internal teams on Salesforce functionalities, best practices, and new features.
• Stay current with Salesforce updates, new features, and industry trends to continually improve and optimize the Salesforce ecosystem.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Salesforce certifications (e.g., Salesforce Certified Technical Architect, Salesforce Certified Application Architect) are highly preferred.
• Minimum of 5 years of experience in Salesforce architecture and implementation, with a strong focus on Sales Cloud, Service Cloud, and Marketing Cloud.
• Extensive knowledge of Salesforce platform capabilities, including Apex, Visualforce, Lightning Components, and Salesforce APIs.
• Strong understanding of integration methodologies and tools, especially related to Microsoft Dynamics 365 Finance and Supply Chain.
• Proficiency in data migration and management, ETL processes, and data integration best practices.
• Proven experience in managing complex Salesforce projects, including requirements gathering, solution design, and project delivery.
• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Excellent communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
• Demonstrated leadership skills, with the ability to mentor and guide junior team members.