About the position
As a Trainer II at Centene, you will play a crucial role in transforming the health of our communities by developing and conducting a variety of training programs for the Provider Strategy Department. This position is primarily remote, allowing you to work from anywhere in the nation while contributing to the training and development of our staff. You will be responsible for training on various systems and software, with a particular focus on Salesforce. Your prior experience using and training on Salesforce will be highly valued in this role. In this position, you will conduct training needs analyses to determine the specific training requirements for department staff and evaluate the effectiveness of the training programs you implement. You will identify, develop, and conduct appropriate training programs, selecting and designing suitable training aids to enhance the learning experience. Additionally, you will facilitate the train-the-trainer process related to various systems, ensuring that knowledge is effectively disseminated throughout the organization. Your responsibilities will also include researching, analyzing, and recommending external training programs that align with our organizational goals. You will maintain records of training activities and employee progress, audit work, and coordinate training initiatives to identify, develop, and publish corrective actions and educational materials. Providing feedback on revisions to policy and procedures and contributing to work process development will also be part of your role, ensuring that our training programs remain relevant and effective.
Responsibilities
- Conduct training needs analyses to determine specific training needs for department staff and evaluate effectiveness.
- Identify, develop and conduct appropriate training programs, including selecting and designing appropriate training aids.
- Facilitate the train the trainer process as it relates to various systems.
- Research, analyze and recommend external training programs.
- Maintain records of training activities and employee progress.
- Audit work and coordinate training initiatives to identify, develop and publish corrective actions and educational materials.
- Provide feedback on revisions to policy and procedures and work process development.
Requirements
- Bachelor's degree in related field or equivalent experience.
- 3+ years of training experience, preferably in a managed care or healthcare setting.
- Auditing experience preferred.
Nice-to-haves
- Prior experience using and training on Salesforce.
Benefits
- Competitive pay
- Health insurance
- 401K and stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
