Concentrix - Salt Lake City, UT

posted 3 months ago

Full-time - Mid Level
Salt Lake City, UT
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

At Concentrix, we are on a mission to be the greatest customer engagement services company in the world, and we believe that our success is driven by our diverse and talented workforce. As a Salesforce Vlocity Developer, you will play a crucial role in delivering rapid, value-driven customer solutions for complex business problems. This position is integral to our Information Technology and Global Security team, where you will be responsible for designing, implementing, and strategizing IT solutions that enhance our customer experience. You will work closely with Solution Architects and Technical Architects to turn program designs into configured solutions that meet customer needs, primarily using Industry Cloud technology. In this role, you will be part of Agile scrum teams, building out complex business processes and acquiring deep product knowledge of Salesforce Industries vertical applications. You will also have the opportunity to mentor customer and system integrator resources, facilitating knowledge transfer and sharing best practices within the Salesforce Industries partner ecosystem. Your contributions will be vital in helping us achieve our vision of developing, building, and running the future of customer experience (CX).

Responsibilities

  • Deliver rapid, value-driven customer solutions for complex business problems.
  • Turn program designs from Solution Architects and Technical Architects into configured solutions that meet customer needs.
  • Work predominantly in Agile scrum teams to build out complex business processes using Industry Cloud technology.
  • Involved in all phases of the project lifecycle from low-level design and development to deployment and post-production support.
  • Acquire deep product knowledge of Salesforce Industries vertical applications and mentor customer and system integrator resources.
  • Act as a champion in the wider Salesforce Industries partner ecosystem, sharing best practices and lessons learned.

Requirements

  • 5+ years experience working on deployment teams, ideally using Agile development techniques.
  • Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations.
  • Experience in building solutions in the telecommunication services industry.
  • Adept at picking up new skills and technologies, and eager to break new ground.
  • Comfortable with crafting emails and leading discussions with customers or delivering technical presentations.
  • Degree or equivalent relevant experience required.

Nice-to-haves

  • Sales Cloud Consultant certification
  • Omnistudio consultant certification
  • Experience with Apex classes, Test Classes, and Apex Triggers
  • Knowledge of Asynchronous apex (Batch apex, Schedule apex, queueable apex, future annotation)
  • Familiarity with LWC and Aura Components
  • Experience with Custom MetaData and Custom Setting
  • Knowledge of Vlocity (Omniscript, IP, Dataraptors, Flexcard)
  • Experience with Vlocity Contract Lifecycle Management
  • Familiarity with Adobe eSign

Benefits

  • Private medical plans
  • Great compensation package
  • Retirement savings plans
  • Paid learning days
  • Flexible workplaces
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service