Blue Star Partners - Columbus, OH

posted 3 months ago

Full-time - Senior
Hybrid - Columbus, OH
General Merchandise Retailers

About the position

The Salesforce Work & Asset Management Solution Architect will serve as a trusted advisor to the client's Work & Asset Management project team, engaging directly with both technical and business stakeholders to understand requirements, analyze information, and develop comprehensive recommendations and solutions that align with business goals and Salesforce best practices. This role is critical in recommending and designing robust Salesforce solutions specifically tailored for a utilities client. The architect will evaluate trade-offs in various solutions, ensuring scalability, minimizing technical debt, and preventing the need for manual changes over time. As a functional and technical team leader, the Salesforce Solution Architect will translate business needs into a technical vision that can be executed by both low code and pro code builders. The responsibilities include designing the organizational strategy, data model, identity and access solutions, data and process integrations, and managing large data volumes with a focus on data privacy. The architect will also be responsible for building and supporting proofs-of-concept (POCs) and will serve as the final escalation point for design/build decisions, providing innovative solutions. Their role as an influencer requires them to build buy-in for new solutions while effectively communicating with all stakeholders involved in the project. The position requires collaboration with team members and business stakeholders to understand the company's vision and requirements, translating them into technical specifications. The architect will participate in business solution design sessions to identify pain points and business objectives, manipulate and analyze complex data sets related to the client's business needs, and act as the technical point of contact for client stakeholders, ensuring clear communication and a deep understanding of systems and requirements. Additionally, the architect will assist teams in preparing and delivering technical demonstrations, showcasing the value and functionality of proposed solutions, and will work closely with the project team during the development lifecycle to verify requirements, data mapping, solution design, and defect analysis. Continuous improvement is also a key aspect of this role, as the architect must stay updated on Salesforce releases, features, and best practices, making implementation and change management recommendations accordingly.

Responsibilities

  • Collaborate with team members and business stakeholders to understand the company's vision and requirements, translating them into technical specifications.
  • Participate in business solution design sessions to identify pain points and business objectives.
  • Manipulate, analyze, and interpret complex data sets related to the client's business needs.
  • Act as the technical point of contact for client stakeholders, ensuring clear communication and a deep understanding of systems and requirements.
  • Assist teams in preparing and delivering technical demonstrations, showcasing the value and functionality of proposed solutions.
  • Work closely with the project team during the development lifecycle to verify requirements, data mapping, solution design, and defect analysis.
  • Stay updated on Salesforce releases, features, and best practices, making implementation and change management recommendations.

Requirements

  • 10+ years of experience as a Salesforce Solution Architect.
  • Proven ability to gather requirements and transform data to meet business specifications.
  • Experience troubleshooting and investigating production issues with effective resolution recommendations.
  • Proficiency in listening to business requirements, documenting, and prototyping solutions.
  • Experience with structured and Agile methodologies for application development, design, and maintenance.
  • Strong analytical abilities to meet tight deadlines in a fast-paced environment.
  • Ability to effectively communicate technical issues in non-technical terms to stakeholders.
  • Deep understanding of Salesforce products and industry best practices related to design, development, testing, business processes, workflow, reporting, and system sustainment.
  • Salesforce.com Certifications (Admin, Sales Cloud, Service Cloud, and/or Developer).
  • Post-secondary education in Computer Science, Business Administration, or equivalent training/experience.

Nice-to-haves

  • Strategic Thinking
  • Technical Leadership
  • Complex Problem Solving
  • Strong Communication Skills
  • Data Modeling and Analysis
  • Salesforce Expertise
  • Stakeholder Management
  • Agile Methodology Proficiency

Benefits

  • Competitive hourly rate of $160/hour
  • Possibility of contract extension beyond the initial 4-month period
  • Hybrid work environment with onsite requirements every other week
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