Belk - South Point, OH
posted 2 months ago
Part-time
South Point, OH
General Merchandise Retailers
About the position
The Salon Retail Coordinator is responsible for managing the front desk operations and ensuring excellent customer service at the salon. This role involves engaging with clients, handling sales, and maintaining a welcoming environment. The coordinator plays a crucial role in enhancing the client experience and promoting salon services and products.
Responsibilities
- Manage the operation and functional management of the front desk.
- Provide exceptional customer service to all clients, making them feel valued.
- Suggest retail products and upsell services to clients.
- Handle customer service issues and complaints professionally.
- Ensure timely and efficient handling of POS transactions.
- Maintain a clean and organized reception area that meets State Board Regulations.
- Communicate effectively with salon management regarding operational needs.
- Adjust schedules to accommodate client needs and preferences.
- Promote salon services and products outside of the salon.
Requirements
- GED or High School diploma required.
- Proficient in business-related computer software.
- Ability to handle money and perform cash transactions accurately.
- Experience in customer service or the cosmetic industry preferred.
- Ability to stand for up to 8-hour shifts and lift up to 25 pounds.
Nice-to-haves
- Experience in a retail or salon environment.
- Strong communication and interpersonal skills.
- Ability to multitask and manage time effectively.
Benefits
- Access to tools and resources necessary for job effectiveness.
- Opportunities to meet with senior leadership.
- Inclusive and vibrant work environment.
