SmartStyle - Oklahoma City, OK

posted 28 days ago

Full-time - Manager
Oklahoma City, OK
Personal and Laundry Services

About the position

The Salon Manager is responsible for overseeing all operations of the salon, providing leadership, and ensuring a positive work environment. This role involves managing staff, enhancing profitability, and delivering high-quality hair care services. The Salon Manager acts as a mentor and coach, guiding employees to improve their skills and client relationships while maintaining the salon's standards.

Responsibilities

  • Manage all operations of the salon and provide leadership for staff.
  • Help staff increase their clientele and business profitability.
  • Provide all hair care services offered by Supercuts with the highest quality.
  • Act as a coach and mentor to salon employees, fostering a positive work environment.
  • Hire, recruit, train, and handle conflicts and client complaints professionally.

Requirements

  • Current cosmetology or barber license as required by state/provincial regulations.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Tech-savvy with the ability to perform administrative tasks.
  • Basic reading, writing, and math skills.

Nice-to-haves

  • Experience in training and developing a team.
  • Strong customer service skills and professionalism in resolving challenges.
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