JCPenney - Sugar Land, TX
posted 23 days ago
Part-time - Entry Level
Sugar Land, TX
10,001+ employees
General Merchandise Retailers
About the position
The Salon Receptionist at JCPenney Salon plays a crucial role in enhancing the client experience by supporting the salon team and driving sales through exceptional customer service. This part-time position focuses on educating customers about salon services and products, assisting them in their needs, and collaborating with salon associates to ensure a memorable visit.
Responsibilities
- Educate customers on retail product benefits and salon services.
- Drive conversion and sales by turning retail customers into salon clients.
- Assist customers by providing solutions to their hair concerns and enhancing their experience.
- Partner with salon associates to offer additional salon services to clients.
Requirements
- Passion for salon products and services.
- Strong problem-solving skills and ability to make smart decisions that drive sales and customer service.
- Ability to provide great customer service and build positive relationships.
- Proactive in finding ways to improve the customer experience.
Nice-to-haves
- Experience in a retail or salon environment.
- Knowledge of hair care products and services.
Benefits
- Medical, dental, and vision insurance.
- Term life insurance.
- Paid vacation and holidays.
- 401(k) with company match.
- Associate discount on JCPenney merchandise.
