JCPenney - San Bernardino, CA

posted about 2 months ago

Part-time - Entry Level
San Bernardino, CA
10,001+ employees
General Merchandise Retailers

About the position

The Salon Receptionist at JCPenney Salon plays a crucial role in enhancing the client experience by providing exceptional customer service and supporting the salon team. This part-time position focuses on educating customers about salon services and products, driving sales, and ensuring a welcoming environment for clients. The receptionist collaborates closely with salon associates to offer additional services and create a memorable experience for every customer.

Responsibilities

  • Educate customers about retail product benefits and hair services.
  • Drive conversion and sales by turning retail customers into salon clients.
  • Assist customers by providing solutions to their hair concerns and enhancing their experience.
  • Partner with salon associates to offer additional salon services to clients.

Requirements

  • Passion for salon products and services.
  • Strong customer service skills and attention to detail.
  • Ability to work collaboratively with salon associates.
  • Proactive problem-solving skills and decision-making abilities.

Nice-to-haves

  • Experience in a retail or salon environment.
  • Knowledge of hair care products and services.

Benefits

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid holidays
  • Vision insurance
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