JCPenney - Durham, NC

posted about 2 months ago

Part-time - Entry Level
Durham, NC
10,001+ employees
General Merchandise Retailers

About the position

The Salon Receptionist at JCPenney Salon plays a crucial role in enhancing the client experience by providing exceptional customer service and supporting the salon team. This position involves educating customers about salon services and products, driving sales, and collaborating with salon associates to ensure a welcoming and efficient environment for clients. The receptionist is expected to embody the values of passion, integrity, teamwork, and respect while contributing to the salon's success.

Responsibilities

  • Educate customers about retail product benefits and hair services.
  • Drive conversion and sales by turning retail customers into salon clients.
  • Assist customers to ensure an unforgettable experience by listening and providing solutions.
  • Collaborate with salon associates to offer additional salon services to clients.

Requirements

  • Passion for salon products and services.
  • Strong customer service skills and attention to detail.
  • Ability to work effectively in a team environment.
  • Proactive problem-solving skills and decision-making abilities.

Nice-to-haves

  • Experience in a retail or salon environment.
  • Knowledge of hair care products and services.

Benefits

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid holidays
  • Vision insurance
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