Salvage Consultant Inland Marine Claim

$79,400 - $130,900/Yr

Travelers - Hartford, CT

Full-time - Mid Level

Hartford, CT

Insurance Carriers and Related Activities

About the position

The Salvage Consultant for Inland Marine Claims at Travelers Insurance is responsible for managing salvage files across various lines of business, including Inland Marine, Agribusiness, Property, Oil and Gas, Boat and Yacht, and Ocean Marine. This role involves coordinating the sale of salvage assets, analyzing salvage data, and serving as a subject matter expert in salvage processes. The consultant will also design and implement training programs and develop best practices to enhance salvage operations.

Responsibilities

• Handle all types of salvage for Inland Marine, Agribusiness, Property, Oil and Gas, Boat and Yacht, and Ocean Marine.
• Coordinate and facilitate all aspects of the salvage process, ensuring compliance with internal controls and applicable laws.
• Analyze and evaluate salvage workflow processes and develop new/enhanced processes to maximize returns.
• Present analysis and recommendations to claim leadership and business partners regarding salvage effectiveness.
• Develop salvage best practices across various lines of business.
• Serve as a resource and mentor to salvage personnel, including onboarding and training.
• Maintain necessary insurance licenses as required by state and Travelers' requirements.

Requirements

• High School Degree or GED required.
• A minimum of 3 years of Personal Insurance or Business Insurance Property claim handling experience required.
• Background in Property/Inland Marine claims and salvage - Preferred.
• Advanced interpersonal and customer service skills.
• Advanced organizational and time management skills.
• Advanced judgment, analytical, and decision-making skills.
• Advanced negotiation skills.
• Advanced written, verbal, and interpersonal communication skills.
• Advanced investigative skills.
• Ability to analyze and determine coverage and evaluate damages.
• Strong project management and presentation skills.
• Strong working knowledge of PowerPoint and Excel, including pivot tables.

Nice-to-haves

• Customer Service experience - Preferred.

Benefits

• Health Insurance coverage from the first day of employment for employees and eligible family members.
• 401(k) matching contributions dollar-for-dollar up to the first 5% of eligible pay.
• Pension Plan that is 100% funded by Travelers.
• Minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Access to a wellness program with tools, discounts, and resources for wellness goals.
• Mental health program providing access to free professional counseling services.
• Matching Gift and Volunteer Rewards program to support charitable contributions.