Salvage Consultant, Inland Marine Claim

About the position

The Salvage Consultant for Inland Marine Claims at Travelers Insurance is responsible for managing salvage files across various lines of business, including Inland Marine, Agribusiness, Property, Oil and Gas, Boat and Yacht, and Ocean Marine. This role involves coordinating the sale of salvage assets, analyzing salvage data, and serving as a subject matter expert in salvage processes. The consultant will also develop best practices, provide training, and ensure compliance with state regulations.

Responsibilities

• Handle all types of salvage for Inland Marine, Agribusiness, Property, Oil and Gas, Boat and Yacht, and Ocean Marine.
• Coordinate and facilitate all aspects of the salvage process, ensuring compliance with internal controls and applicable laws.
• Analyze and evaluate salvage workflow processes and design new/enhanced processes to maximize returns.
• Present analysis and recommendations to claim leadership and business partners.
• Develop salvage best practices for various lines of business.
• Serve as a resource and mentor to salvage personnel, including onboarding and training.
• Maintain necessary insurance licenses as required.

Requirements

• High School Degree or GED required.
• A minimum of 3 years of Personal Insurance or Business Insurance Property claim handling experience required.
• Background in Property/Inland Marine claims and salvage - Preferred.
• Customer Service experience - Preferred.
• Advanced interpersonal and customer service skills.
• Advanced organizational and time management skills.
• Advanced ability to work independently.
• Advanced judgment, analytical, and decision-making skills.
• Advanced negotiation skills.
• Advanced written, verbal, and interpersonal communication skills.
• Advanced investigative skills.
• Advanced ability to analyze and determine coverage.
• Advanced ability to analyze and evaluate damages.
• Advanced ability to resolve claims within settlement authority.
• Strong project management and presentation skills.
• Strong working knowledge of PowerPoint and Excel/pivot tables.

Benefits

• Health Insurance coverage from the first day of employment for employees and eligible family members.
• 401(k) matching contributions dollar-for-dollar up to the first 5% of eligible pay, with an annual maximum.
• Pension Plan fully funded by Travelers.
• Minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program with tools, discounts, and resources for wellness goals and mental health support.
• Volunteer Encouragement with Matching Gift and Volunteer Rewards program.