EssilorLuxottica

posted 5 days ago

Full-time - Entry Level
251-500 employees

About the position

The Associate Optometrist at For Eyes is responsible for delivering high-quality optometric care while collaborating with the store team to achieve key performance indicators. This role emphasizes patient satisfaction, effective communication, and maintaining a positive work environment. The Associate Optometrist is a leader within the organization, ensuring that all patients receive excellent service and care, while also supporting the growth and development of the store team.

Responsibilities

  • Ensures executional excellence & winning results in partnership with the Store Manager & store team.
  • Demonstrates commitment to exceed results through strong competency in KPI management & high accountability.
  • Ensures Brand is known as the leading optical provider within the community.
  • Operates as successful stakeholder to all leaders within the organization & local market.
  • Places the patient/customer 1st & delivers excellent service.
  • Strives to exceed expectations on all KPIs.
  • Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps: Address all patients/customers visual life style needs, Make eyewear recommendations based on patients/customers' needs, Explain each step of the eye exam; listen carefully to patients/customers, Utilize available tools & visual aids to summarize & ensure patients understand each aspect of their vision, eye health, & overall well being, Communicate effectively with patients the need for annual eye exams. Ensure all patients are appointed in TAB for their next eye exam.
  • Conducts all services in accordance with protocol & accepted standards of care.
  • Ensures all patients receive accurate diagnosis & appropriate recommendations.
  • Establishes a positive Doctor/patient relationship.
  • Utilizes & leverages effectively all technology to deliver unsurpassed patient/customer experiences.
  • Ensures office systems are maintained.
  • Maintains State Licensure in good standing & practices to the full scope of that license, responsible for maintaining Continuing Education requirements.
  • Provides effective training & guidance to team members making use of Company provided programs.
  • Delivers clear, motivating & constructive feedback in a timely manner to all associates.
  • Creates a positive culture linked to the corporate culture; identifies what motivates each individual & directs conversations & actions appropriately.
  • Encourages associate decision making at the level closest to the patient.
  • Maximizes partnerships through leadership, participation & involvement.
  • Takes pride in the appearance of the office.
  • Maintains safe working environment for all associates/patients.
  • Leads by example.

Requirements

  • Doctor of Optometry
  • Commitment to quality patient care
  • Knowledge of current Optometric theory & technology
  • Strong communicator & listener
  • Problem solving ability
  • Solid Organization skills

Benefits

  • Health care
  • Retirement savings
  • Paid time off/vacation
  • Various employee discounts
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service