Samsung Brand Ambassador

$72,800 - $72,800/Yr

2020 Companies - New York, NY

Full-time - Entry Level

New York, NY

Professional, Scientific, and Technical Services

About the position

The Samsung Brand Ambassador will play a crucial role in promoting Samsung products directly to consumers at T-Mobile Signature locations. This position is designed for individuals who are passionate about technology and have a knack for engaging with people. The Brand Ambassador will manage the Samsung AI phone booth, providing customers with hands-on experiences of Samsung's innovative devices and showcasing the value of Samsung and Galaxy AI. The role requires proactive interaction with consumers to generate interest and excitement about the brand, ensuring that customers understand the benefits of Samsung products. Success in this role will be measured by the volume of consumer engagements and the transition from awareness to purchase, reflected in overall unit sales and market share. As a Brand Ambassador, you will be responsible for creating brand awareness through engaging demonstrations and interactions. You will need to exhibit exceptional communication skills to tailor your approach to different customer demographics, ensuring that each interaction is meaningful and informative. A deep understanding of Samsung's product line is essential, as you will be expected to maintain knowledge of promotional campaigns and effectively communicate this information to customers. Additionally, you will track and report consumer engagements, providing valuable insights to leadership to enhance the overall customer experience and drive sales. This position is temporary, with training scheduled for July 19th and in-store dates from July 24th to July 28th. The role offers a competitive hourly wage of $35.00, along with a one-time bonus upon completion of the assignment. The Brand Ambassador will also have the opportunity to participate in exciting events and engage with a diverse range of consumers, making this a dynamic and rewarding role for tech enthusiasts.

Responsibilities

• Manage Samsung AI phone booth at key T-Mobile Signature locations focusing on customer demos and experience
• Create brand awareness by proactively interacting with consumers to generate interest and excitement
• Be a tech-savvy Android enthusiast who is passionate about engaging consumers
• Explain the benefits of the Samsung Electronics brand
• Take engaging customer photos and highlight consumer experience
• Approach customers and invite them to experience Samsung products, highlighting their features and benefits
• Exhibit exceptional communication skills to engage customers of various ages and demographics
• Develop a deep understanding of Samsung's product line and maintain knowledge of promotional campaigns, discounts, and special offers
• Complete daily counts of engagements, submitting accurate records through systems to provide visibility to consumer traffic and interest levels
• Submit insights gathered from interactions with consumers to leadership to enhance the overall customer experience and drive sales
• Participate in large-scale events with groups of consumers or clients.

Requirements

• High school diploma or equivalent required; Business degree preferred
• Six (6) months prior sales, promotion, retail, hospitality or marketing experience
• Demonstrated knowledge of products and services
• Excellent communications, presentation, interpersonal and problem-solving skills
• Impeccable integrity and commitment to customer satisfaction
• Ability to multi-task in a fast-paced, retail team environment
• Flexibility in schedule to work weekend or non-standard shifts
• Autonomous: able to work without direct supervision
• Problem Solver: likes to bring solutions to existing opportunity areas
• Strong written and verbal communication skills while being quick on responses
• Ability to build and maintain strong personal relationships
• Has a 'do whatever it takes' attitude and positive mindset
• Passionate about engaging consumers and showing off client's products.

Benefits

• Weekly pay at $35.00 hourly
• One-time bonus completion
• Next day pay on-demand with Daily Pay Program
• Fun, exciting events