San Bruno - Gaming Associate - Customer Service

$47,840 - $52,000/Yr

Knighted Ventures - South San Francisco, CA

Full-time - Entry Level

South San Francisco, CA

Amusement, Gambling, and Recreation Industries

About the position

The Gaming Associate position at Knighted Ventures involves overseeing live card-room games, ensuring game fairness, and providing exceptional customer service. This role requires collaboration with casino personnel and dealers, handling casino chips, and reporting any suspicious activities. The position emphasizes teamwork and a positive environment for both guests and colleagues, with a focus on training and career growth opportunities.

Responsibilities

• Oversee live card-room games and ensure game fairness.
• Handle casino chips and verify game accuracy.
• Report any suspicious activity promptly.
• Foster exceptional customer service and a positive environment.
• Collaborate effectively with casino staff.

Requirements

• Must be 21 years of age or older.
• Authorization to work in the U.S.
• Physical ability to sit or stand for 3 to 4 hours at a time.
• Ability to see and hear consistently.
• Proficient in mental math (addition, subtraction, multiplication, division).
• Ability to pass a lifetime background check, credit check, and drug screen.

Nice-to-haves

• Experience in customer service is preferred.

Benefits

• Commuter assistance
• Dental insurance
• Employee assistance program
• Paid holidays
• Paid time off
• Vision insurance