REI - San Carlos, CA

posted 11 days ago

Part-time - Entry Level
San Carlos, CA
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Store Sales Specialist at REI is a seasonal, part-time role focused on enhancing customer experiences in the outdoor retail environment. This position involves engaging with customers, providing product knowledge, facilitating transactions, and maintaining store organization. The specialist plays a crucial role in delivering REI's customer satisfaction guarantee and promoting the co-op's products and services.

Responsibilities

  • Assist customers with questions about products, memberships, and special ticket sales.
  • Maintain visual standards with store management, merchandising, and sales leads.
  • Engage in REI Sales & Service Training and promote REI goods and services.
  • Support store pick-up, including receiving and processing products.
  • Follow REI loss prevention and safety procedures.
  • Work a flexible schedule based on business needs.
  • Perform additional duties as assigned.

Requirements

  • Store retail experience (preferred).
  • Enjoys communicating and building relationships, both inside and outside the organization.
  • Open to feedback and other viewpoints in the spirit of supporting the business.
  • Uses business understanding, innovative thinking, and sound judgment to solve problems.
  • Makes solid recommendations by combining information from various sources.
  • Produces quality work by setting effective goals and establishing priorities.
  • Organizes and uses resources to meet deadlines, keeping others informed about plans and progress.
  • Engages and influences others to accomplish worthwhile organizational goals.

Benefits

  • Generous employee discount
  • Access to health benefits
  • Retirement savings plan
  • Accrued time off
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