Kopplin Kuebler & Wallace - Ramona, CA

posted 20 days ago

Full-time - Senior
Ramona, CA
101-250 employees

About the position

The General Manager (GM) at San Diego Country Estates Association (SDCEA) is responsible for overseeing the daily operations, strategic planning, and financial management of the community. This leadership role ensures high service delivery standards, manages staff, coordinates maintenance and capital improvement projects, and fosters positive relationships with residents and the Board of Directors. The GM serves as a key liaison between the community and outside contractors, regulatory agencies, and service providers, ensuring compliance with association policies and relevant laws. A strong focus on community engagement, budget oversight, and long-term planning is essential to maintaining a high quality of life for residents in this dynamic, semi-rural community.

Responsibilities

  • Oversee daily operations and administration of the community.
  • Manage common areas, infrastructure, amenities, and staff.
  • Ensure excellent service delivery and asset maintenance.
  • Enhance property values and support community goals.
  • Prepare yearly goals and objectives for annual operating and capital budgets.
  • Communicate regularly with the board and finance committee about results-to-budget.
  • Engage with community members to foster a positive atmosphere.
  • Collaborate with the board and committees on personnel actions and performance appraisals.
  • Attend and coordinate board and committee meetings.
  • Monitor capital projects approved by the board.

Requirements

  • 7-10 years of progressive experience in a top leadership role in facility and staff management, community association management, or resort management.
  • Experience managing a residential community association with direct responsibility.
  • Strong general management skills with strengths in team development and financial performance.
  • Exceptional member/resident service programming and strategic planning experience.
  • Strong communication and facilitation skills, both written and verbal.
  • Experience in project management from conception to execution.
  • Understanding of HOA law in California, including The Davis-Sterling Common Interest Development Act.

Nice-to-haves

  • Experience managing or working at an equestrian center.
  • Experience in food and beverage operations.
  • Experience in golf course and/or country club operations.
  • Industry certifications such as CMCA, AMS, and PCAM.

Benefits

  • Salary range of $200,000 - $250,000 plus bonus.
  • Excellent bonus and benefits package.
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