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SAP - Customer Retail - Senior Manager - Consulting - Open Location
Ernst & Young - Wichita, KS
posted 5 months ago
About the position
The Senior Manager in Customer Retail Consulting at EY is responsible for leading SAP implementation projects within the retail sector. This role focuses on leveraging SAP technology to enhance client operations, ensuring quality delivery, managing risks, and fostering client relationships. The position requires a blend of technical expertise and business acumen to translate complex business requirements into effective SAP solutions, while also driving revenue growth through strategic client engagements.
Responsibilities
- Manage and oversee complex processes and projects, ensuring quality and managing risk.
- Accountable for budget management, delivery, and performance of projects aimed at meeting specific objectives.
- Foster and manage client relationships, contributing to business growth through revenue generation and commercial relationship management.
- Provide thought leadership, expert insights, and tackle complex problems with best practice knowledge.
- Identify sales and new opportunities.
- Participate in client engagements from planning to execution and closure.
- Manage engagement economics with a focus on chargeability and revenue generation.
Requirements
- A Bachelor's degree (Master's preferred)
- 5-7 years of relevant experience
- A minimum of 3 years of experience working with one or more SAP module
- Strong written and verbal communication, presentation, client service and technical writing skills
- Experience managing an SAP project or workstream and project-based team members
- Knowledge of leading practices, benchmarking, peer company environments and prior advisory experience relevant to industry specific finance and technology functions
- Ability and comfort level researching client inquiries and emerging issues, including regulations, industry practices, and new technologies
- Application functional design
- System configuration
- Lifecycle development
- Relationship building
- Communication
- Problem-solving
- Negotiation
- A willingness to travel to meet client needs; travel is estimated at 80%.
Nice-to-haves
- Prior consulting industry experience
- SAP Certification/s
- Experience with at least one full cycle implementation of your core module
- Proven ability to manage complex projects and processes
- Strong analytical skills and decision-making capabilities
- Excellent communication and negotiation skills
Benefits
- Comprehensive compensation and benefits package
- Medical and dental coverage
- Pension and 401(k) plans
- Wide range of paid time off options
- Flexible vacation policy
- Time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence
