SAP NS2 Sr. Cloud Infrastructure DevOps Engineer

SAP - Herndon, VA

Full-time - Mid Level

Herndon, VA

10,001+ employees

Publishing Industries

About the position

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. SAP National Security Services Inc.® (SAP NS2®) is an independent U.S. subsidiary of SAP, leveraging best-in-breed technologies engineered by SAP to protect the lives, assets, and information of Americans. Our Cloud Infrastructure DevOps team plays a pivotal role in designing and deploying robust infrastructure solutions to support SAP products and services. We are an automation-first organization, prioritizing the deployment of all our cloud resources via automation to enhance efficiency and consistency. Our engineers collaborate closely with internal product teams and customer-facing units to deliver adaptable and scalable code that meets the requirements of our diverse clientele. Candidates will have the opportunity to work across various cloud providers using a wide range of Infrastructure as Code (IaC) tooling and practices, developing provider-agnostic solutions that ensure seamless functionality across different platforms. Our infrastructure supports a broad client base, including local, state, and federal government agencies, as well as private sector organizations engaged in government-related missions.

Responsibilities

• Write, modify, run terraform from an existing codebase to deploy and maintain infrastructure across multiple cloud service providers.
• Run ansible playbooks to manage customer infrastructure and troubleshoot as needed.
• Use GitLab with multiple repositories to maintain customer infrastructure and create merge requests for changes.
• Configure, build, and deploy containerized services using Docker and/or Kubernetes.
• Access traffic flow data between customer and hosted environments to troubleshoot connectivity issues.
• Produce and maintain technical documentation regarding network and system design and governance.
• Develop standard operating procedures, knowledge base articles, technical bulletins, and other documents in support of the infrastructure.
• Operate in a security-first mindset, performing all other responsibilities with security in mind.
• Implement monitoring, config management, and logging capabilities to manage a multiple tenant cloud infrastructure across multiple cloud service providers.
• Use generative AI elements to increase efficiency and speed, improve accuracy and consistency, enhance security, and better manage resources.

Requirements

• 5-8+ years of experience with Python, Terraform, Ansible, Concourse CI/CD, Vault, Identity Management.
• Experience with Unix/Linux operating system internals and administration, including filesystems, inodes, system calls, hardening, and networking.
• Knowledge of AWS foundational technologies (EC2, S3, IAM, Route53, VPC).
• Knowledge of Azure foundational technologies (Virtual Networks, Application Gateway, Storage Account, Virtual Machines, Load Balancer, Resource Groups).
• Knowledge of GCP foundational technologies (Projects, Compute Engine, GKE, Cloud Storage, VPC).
• Proficient in using Terraform to build modules for deploying applications in AWS, Azure, and/or GCP.
• Proficient in a CI/CD technology.
• Proficient in a scripting or programming language for automation (bash, python).
• Experience with RBAC design and provisioning for users.
• Investigation skills to review detailed Infrastructure and configurations.
• Experience with logging and log processing in a cloud environment.
• Working knowledge of networking: IP routing, subnetting, network troubleshooting.
• Strong Linux OS skills - deployment, configuration, and troubleshooting.
• Working knowledge of ServiceNow and Jira.

Nice-to-haves

• Expertise in designing, analyzing and troubleshooting large-scale distributed systems.
• Ability to debug and optimize code and automate routine tasks.
• Systematic problem-solving approach coupled with strong communication skills and a sense of ownership and drive.

Benefits

• Flexible working models
• Health and well-being programs
• Learning and development opportunities
• Recognition for individual contributions
• Diversity and inclusion initiatives